Virtual Telephone Answering Rules

If you have a virtual phone system, it is important that you are aware of using your virtual telephone answering rules properly. Being able to do so would allow you to effectively handle both the incoming and outgoing communication processes in your organization. You will have complete control over all the calls, messages and faxes by setting up the answering rules yourself.

Among the many answering services that you can modify is the call routing feature. You have the power of programming where and when you want your calls to be routed. You can specify the day and even the business hours in which the calls are to be routed to a certain number. It is a feature that is very much helpful in times where you are not in your office since you can easily route calls to your mobile phone number.

The call routing feature is part of the inbound call handling system. You can also accept, forward, or reject the call. You can modify your online phone system using your online account. It allows you to change your system anywhere you are and at anytime you need.

You will also learn how to divert call in the answering rules service. You can modify your call divert options in your online account. You will select the divert calls option and input the phone numbers where you would like to divert your calls to. Assigning a certain number of rings on a phone number before a call should be forwarded is also permitted. The voicemail inbox can also be included in this option.