One of the most effective strategies in recruiting new customers is by using toll free numbers. These numbers are able to attract interested clients to contact your business because the call will be free for them. Rather than be charge for making a call to your company, the call will be absolutely free for them. There will be no hidden charges. You will be the one that will be paying for the call transaction.
The strategy of providing free incoming call for customers also has its disadvantages. This scheme will also increase the instances of receiving unwanted calls. Prank callers and telemarketers will also be enticed to call your company since they know that they will not be paying for the call. Scenarios like this are not only frustrating but also costly for your business.
To prevent this from ever happening to your organization, you can avail of a call screening service from your toll free number service provider. This service screens calls by providing you with several information about the caller. Names and the name of the company are just some of the information that will be provided to you. Information is given to you even before you answer the phone. This would give you the option of answering, rejecting or forwarding the call to voice mail.
You can also opt to block a number from ever contacting your company. This is a very helpful feature in permanently blocking out unwanted calls. This call blocking service is also available from most service providers of 1 800 numbers.
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