An auto attendant phone does away with relying on human receptionist to attend to calls, messages and faxes. It even functions better than a human receptionist because it is not influenced by any factors such as stress and fatigue. This is the main reason why it is able to do its duties and responsibilities without any breaks or downtime. A phone that is able to perform its duties even after your business hours will help you improve the quality of your communication system. It empowers your communication system to always be accessible to your clients.
You can also customize the settings of your auto attendant system to adapt to specific dates of the year. These personalized messages of the auto attendant can be employed to greet customers during holidays or certain occasions. It could also be edited to fit a time of the day, further aiding you in projecting a professional image to your customers. This phone system is also affordable, making it an ideal small business phone system. Small and medium scale enterprises will be able to obtain advanced communication features and functionality with this phone system.
Dial by name and dial by extension are just two of the options that will be presented to callers when the auto attendant is accepting a call. These options enable callers to select one that would benefit them. Diverting a phone call is also another advantage that an automated attendant phone will provide for your company. The phone call divert service gives you more control on the flow of communication within your company.
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