Wednesday, June 23, 2010

Have More Control of Your Communication With a Virtual Office Phone Service

There are many positive results that your company can get from a virtual office phone service. The primary benefit that you can gain from a virtual office phone is that you will be able to establish a local presence in any area that you want. If your business is located in Montreal, you can have a New York local number. Customers in New York that will call your company will be charged a domestic call. This unique feature of virtual phones permits you to expand your customer base to any area of your preference.

Your organization will also be supplied with services that enable you to effectively handle your communication system. Call management and a virtual phone log are examples of these services. The call management system has features that would enable you to attend to incoming calls even if you cannot personally attend to them. These features help prevent the instance of losing a customer because of an unattended call. Clients that find their call unattended will feel neglected and lose interest in dealing with your company. Call transfer, call waiting, call whisper, caller display, call hold and click-to-call are making up its features.

A virtual office phone also has call-logging features that would help you gain more control on your business telecommunication. Virtual phone logs help you monitor each and every call, message and fax transaction that has transpired in your organization. Recorded transactions of every communication application will be stored in the virtual phone log. It can also be categorized according to the date of the transaction or name of the company. Reviewing past communication transactions has never been this simple.

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