Click to Call Service

A click to call service is a telecommunication service that helps customers be able to contact your business. It is integrated with the services of the Internet. This service enables clients to reach your company using a web link. By simply clicking on a web link on your web address, they will instantly be dialing to your company. This communication feature allows gives your customers a way of contacting your company without the need of a telephone line. It is also a way in which clients can reach your business no matter what time it is.

Calls that are made via the click to call will always ring to your company’s main contact number. It will only be transferred to another contact number in the event that the call is not answered on the first number. The process of transferring of calls to another number will only stop if the call is answered or if it is forwarded to the voicemail inbox. Calls will only be forwarded to the voicemail inbox if it is not attended to after several rings.

The dial by name system is another telecommunication service that is able to help your clients reach your business. By mentioning the first or last name of the person your customers are looking for, they will be transferred immediately to the contact number that is registered to the individual that they are searching. This permits you to cut time in having to forward calls in different contact numbers.

Both of these communication services can be found in a virtual telephone. If you want to get a hold of these outstanding telecommunication features then you should avail of a virtual telephone system for your business.

Online PBX Service

An online PBX service or virtual PBX is a type of PBX (Private Branch Exchange) service that hosts your internal and external communications on the Internet. The foremost advantage that a virtual PBX service gives to your company is that it enables you to project a multinational company image to your competition and customers alike. This PBX service will provide you with the same phone answering service that corporate phone systems have. Automated attendant, voicemail, call conferencing and call forwarding are just some of the many features that you will be getting when you avail of virtual PBX service.

Being able to project a big business image for your company will enable you to establish an excellent first impression with your customers. This is an important factor in starting a business relationship. Since the online PBX uses the Internet as its medium, it is a virtual telephone system. Phone systems that employs the Internet in communication also have cheaper operational costs. A virtual phone system does not charge for international calls. All calls will be billed as a domestic call. This feature will enable you to communicate with clients based on another country without paying for long-distance call rates.

The virtual PBX service also gives you more convenience in managing your communication system. It allows you to carry your business phone number wherever you go, permitting your customers to contact you regardless of time or location. You will always be connected to your communication. A telephone call screening feature is also given to you to filter out unnecessary calls from important business calls.