An online PBX service or virtual PBX is a type of PBX (Private Branch Exchange) service that hosts your internal and external communications on the Internet. The foremost advantage that a virtual PBX service gives to your company is that it enables you to project a multinational company image to your competition and customers alike. This PBX service will provide you with the same phone answering service that corporate phone systems have. Automated attendant, voicemail, call conferencing and call forwarding are just some of the many features that you will be getting when you avail of virtual PBX service.
Being able to project a big business image for your company will enable you to establish an excellent first impression with your customers. This is an important factor in starting a business relationship. Since the online PBX uses the Internet as its medium, it is a virtual telephone system. Phone systems that employs the Internet in communication also have cheaper operational costs. A virtual phone system does not charge for international calls. All calls will be billed as a domestic call. This feature will enable you to communicate with clients based on another country without paying for long-distance call rates.
The virtual PBX service also gives you more convenience in managing your communication system. It allows you to carry your business phone number wherever you go, permitting your customers to contact you regardless of time or location. You will always be connected to your communication. A telephone call screening feature is also given to you to filter out unnecessary calls from important business calls.
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