Thursday, June 24, 2010

Unified Communication Solution

Any business would benefit from a unified communications solution. It is a communication system that is able to integrate several communication applications into a single interface. This is a common feature that is present in virtual PBX phone systems. Calls, messages, voicemails and facsimiles can be processed using only one system. This saves you time from having to change systems since it is able to deal with multiple communication applications. You can even use a different medium to manage another. A voicemail message can be accessed using your mobile phone or email account, giving you more mobility in business.

A unified communication also permits your company to forward and receive faxed documents without ever using a fax machine. The Internet is all that you would need. This faxing method is known as the Internet fax. It is a cheaper and more efficient way of faxing compared to employing of traditional fax machines. Its installation, operational and maintenance costs costs lesser in comparison to that of a fax machine. You will be saved from having to purchase and stock on traditional fax resources such as toners, inks and fax papers.

Most of these unified communication services also provides your organization with a toll free phone number. This phone number is a great business contact number for increasing your incoming call volumes. Its marketing strategy is based on its call charges. The calls that are made to a toll free number will not be incurred by the calling party. The called party will be the one who will pay for the said call transaction. Customers will be encouraged to call your company because they know that the call will be free for them.

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