Wednesday, July 14, 2010

Unified Messaging From a Virtual PBX Phone System

Purchasing a virtual PBX for your business enables you to have a unified messaging system for your telecommunication. This allows you to integrate several forms of communication modes into a single easy to operate interface. Calls, messages, voicemails and facsimiles can be accessed using only a single communication device. You will no longer have to switch communication modes to be able to view all. This helps you save important business time.

Since all are accessible in a virtual PBX system, you would only need to have this sole communication system. Other telecommunication devices such as fax machine will just be redundant. Your virtual PBX will be able to perform functions of a fax machine. Traditional fax machine would no longer be the equipment that is essential in fax transaction.

All forms of communication transaction will also be monitored well by the virtual PBX system. It is able to do this with its virtual PBX logging service. This service will provide you with a detailed description of every communication deals that have happened in your company. All ingoing and outgoing communication operations are recorded in this logging service. Monitoring of communication transactions has never been this convenient.

The number of possible communication modes that can be viewed and accessed will depend on the capacity and type of agreement you have with your virtual PBX provider. There are some virtual PBX providers that only combine the functions of a phone and Internet. Adding the functions of a fax machine and voicemail will cost you more.

Although it will be more expensive, the price variance between having and not having these two communication modes are not that great. This makes it all the more important to acquire the service of a provider that is able to encompass all communication applications.

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