Wednesday, July 14, 2010

Virtual Phones and Virtual Fax Number

Virtual phones have become quite popular among business nowadays. These phones became a demand for businesses in order for them to cope with the ever changing world of communication. A virtual phone allows you to communicate with your clients even outside of your company. It also has the ability to keep your organization’s communication line open 24/7.

The virtual phone is able to do this with the aid of an automated attendant. It has the same functions of a human receptionist. Its auto attendant service is able to perform its duties without having to rest, enabling your communication to always remain in operation even after your normal business hours. This ensures that all calls will be received and attended to.

This virtual telecommunication system also provides you with a virtual office phone that you can install in any area that you like. It would allow you to create a business expansion in any location without having to create new buildings, offices and departments. Installation of additional phone lines is also not required since the virtual office telephones can be connected as part of your contact number extension.

A virtual telephone will also be able to supply your company with virtual fax numbers. Although you would have to pay more for this type of transaction, the benefits that you would reap will be more than worth the amount that you will pay. A virtual fax number also has identical schematics with the virtual phone. It does not need any room to be housed on or a phone line to be attached in it. Its connection is based on the Internet.

Virtual PBX Speed Dial and Other Quick Ways of Contacting Your Company

One way in which you can speed up your dialing process of your virtual PBX phone system is by using a virtual PBX speed dial. The speed dial service of a virtual PBX phone works in the same way as other traditional speed dial services do. You would have to register a specific contact number and assign it to a certain digit on your phone. After doing this, you would only need to dial on the digit on the phone to automatically dial the number that you have registered.

You would no longer have to contend with dialing all the numbers. Contacting a number with this service is faster because you only need to key in a single digit on your phone. Memorization of a contact number will not be needed anymore. The way in which the numbers are contacted is the same with the phone number forwarding service. The only difference is that phone number forwarding would be employed to help your customers reach the appropriate contact number extension at a quicker time.

The convenience of contacting your company does not end with the telephone. Because of the fact that the virtual PBX phone system uses the Internet as its medium in communication, your customers can also use the help of the Internet to contact your organization. One way of reaching your office through the Internet is via the click to call me feature of virtual PBX. This feature enables your customers to contact your company via an Internet link. Clients will only have to click on a link in your website and they will instantly be dialing your company’s contact numbers.

Unified Messaging From a Virtual PBX Phone System

Purchasing a virtual PBX for your business enables you to have a unified messaging system for your telecommunication. This allows you to integrate several forms of communication modes into a single easy to operate interface. Calls, messages, voicemails and facsimiles can be accessed using only a single communication device. You will no longer have to switch communication modes to be able to view all. This helps you save important business time.

Since all are accessible in a virtual PBX system, you would only need to have this sole communication system. Other telecommunication devices such as fax machine will just be redundant. Your virtual PBX will be able to perform functions of a fax machine. Traditional fax machine would no longer be the equipment that is essential in fax transaction.

All forms of communication transaction will also be monitored well by the virtual PBX system. It is able to do this with its virtual PBX logging service. This service will provide you with a detailed description of every communication deals that have happened in your company. All ingoing and outgoing communication operations are recorded in this logging service. Monitoring of communication transactions has never been this convenient.

The number of possible communication modes that can be viewed and accessed will depend on the capacity and type of agreement you have with your virtual PBX provider. There are some virtual PBX providers that only combine the functions of a phone and Internet. Adding the functions of a fax machine and voicemail will cost you more.

Although it will be more expensive, the price variance between having and not having these two communication modes are not that great. This makes it all the more important to acquire the service of a provider that is able to encompass all communication applications.

Tuesday, July 13, 2010

Pick Your Own Local Phone Number

Possessing the same local phone number with your clients would be advantageous for your business. Not only would this provide you with cheaper communication charges but it would also give you a local presence with customers that are based on that area. It would be even more advantageous if you can obtain of a local number that is located on another country. This would enable you to establish a business presence outside of your locality. It would also allow you to spread out the range and market clients of your organization.

This ability of getting any local number of your choice can be yours if you purchase a toll free number for your business. The 1 800 numbers are one of its widely recognized prefix digits. It was the first ever toll free number to be created and has already exhausted all of its supply. Even if you could own 1 800 phone numbers for your own, it would not be an original one. It had already been owned by someone else before. But even if this is the case, a 1 8000 number will definitely enable you to have more visibility in the market.

Customers that would see this contact number would perceive of your company as a multinational conglomerate. You can further enhance the visibility of your business phone number by availing of the vanity numbers service. Toll free vanity numbers are composed of alphabets and numerals that you can customize to market your product. A business contact number that uses vanity numbers will also be easier to recall among customers.

Internet Fax for Your Business

Internet faxing is slowly and surely replacing the traditional fax machines as the equipments for forwarding and receiving faxed documents. A growing number of businesses had transferred to employing Internet fax because of the many benefits that comes with its use. On the financial aspect, it is a cheaper form of faxing. It does not need resources such as inks and fax papers. Its installation costs are also inexpensive since the requirements are Internet accessible gadgets and a reliable connection to the Internet.

There will also be no maintenance costs. It already comes with the subscription you have with your Internet fax service provider. All fax upgrades will also be supplied by your provider. It will be up to you if you want to avail of upcoming upgrades or not. Internet fax also has its built in sets of features that separates it from the traditional fax machine. Aside from being able to use the Internet and the email, you will also have the capability to send faxes from virtually anywhere and at anytime.

This Internet fax feature does not have any downtime. This would guarantee that your customers would be able to send facsimiles anytime they want and you would also be able to respond to these faxes regardless of the time or place. Another feature that email fax has is that it is able to provide you with a secure way of fax operation. It allows you to encrypt passwords on faxed documents, guaranteeing that you will be the only one that would have access.

With these features of the email fax service, it is no longer a wonder why it has become the preferred faxing method for all types of business.

Free Incoming Calls with Toll Free Number

The toll free number is just one of the many features and services of a virtual PBX phone system. Toll free numbers give you the ability of being able to provide a free incoming call service for your clients. All calls that are made to your company will be free of charge. Interested customers that call your company will incur no telecommunication charges. This is because your company will be the one that would pay for all the incoming calls.

A contact number such as this will enable you to boost the quantity of your incoming calls. The rise in the number of incoming calls would more than double the number that your company previously receives. This is because prospect customers and other individuals will be enticed by the free call charges. You will no longer have a hard time recruiting new customers. Prospect clients will be calling your company, saving you the trouble of looking for them yourself.

Toll free numbers are non-geographic numbers. This means that they are not connected to any local area code phone number. These numbers can use any area code number. It permits you to select the area code of any location for your business. Even the area code number of places that are halfway around the world can be yours. Any place in the world can be called locally with toll free numbers.

Apart from toll free telephone numbers, your company would also be given with several other telecommunication features by your virtual PBX system. Internet fax, voicemail, automated attendant, call screening, caller ID and call forwarding among many others.

Toll Free Telephone Numbers for Your Business

There are many advantages that a toll free telephone number can provide for your enterprise. Contact number visibility, increase in the number of calls and sales generated from calls are just some of the positive aspects that these numbers will bring for your company. Toll free telephone numbers have their own signature of prefix that separates them from other contact numbers. These set of prefix numbers enable it to be more easily remembered by clients.

Customers are likely to recall toll free phone numbers compared to traditional contact number. Clients who have seen your company’s contact number are less likely to write them on a piece of paper just to memorize them. 1 866 toll free numbers are examples of toll free phone numbers. Having a contact number that starts with a specific set of numbers will also allow you to stand out from the rest of your competition. It allows you to be more visible.

The 1 866 toll free number does not charge the caller for any call that they have made to this number. The expense of the call will be incurred by the owner of the toll free number. Although you would be the one paying for the calls, the costs of the call transaction are cheaper compared to traditional phone systems.

And even if you are the one shouldering the communication costs, you would also experience an increase in the number of new customers. Toll free numbers are exceptional at recruiting new clients for your organization. Interested customers will be enticed to call your company since it will cost them nothing. You will not have to look hard for new recruits because they will be the ones that will be coming to you.

Reduce Call Abandonment with Music on Hold Service

The music on hold service will help you keep clients that are put on hold stay on the line longer. This service is the musical background that your customers would hear when their calls are being transferred to another line. Music on hold helps keep your customers interested and remove the feeling of being ignored. Callers that hear nothing on the other end of the line will feel that they are ignored and might drop the call. They are also more likely to lose interest in the call.

When forwarding a call to another number, callers would normally hear nothing on the phone. The music on hold service will let them hear music while their calls are forwarded. Playing music in the background greatly reduces the instances abandoned calls. Hearing anything is always better comparing to “dead air”. It also keeps callers occupied long enough for the call to connect to the forwarded extension number.

You can also create your own background music for your business. You can even record your own voice together with the music on hold service. This would enable you to add important instructions and notifications. You can use this to inform customers about new product offers, rate charges and other important changes. Providing information to your clients will make them feel important. This would result to them putting more trust in your company.

This outstanding telecommunication service will help minimize scenarios of call abandonment. Music on hold also keeps your customers in the know of any changes that happen within your organization.

Obtain a More Efficient Fax Telecommunication with Faxing on line

Faxing on line has long benefited businesses that have purchased this type of faxing service. It is also called as Internet faxing because it uses the Internet as a gateway for exchanging faxes over long distances. It does not use telephone lines and phone networks in the same way as traditional fax machines. Faxing via the Internet is also more efficient than faxing through telephone lines.

Internet faxing is able to digitalize facsimiles for storage. Even bulk faxes are handled with ease. Every fax that you receive can be filed and stored in your computer. Meanwhile, faxes that are received in a traditional fax machine are likely to be filed in a cabinet or a folder which is susceptible to loss or damage. Accepting of bulk faxes would also be a problem in traditional fax machines.

When processing fax transactions via the Internet fax, you would be using your email. Your email plays a very important role in your fax transaction because it is here where faxes are sent and received. Email to fax and fax to email are the common transactions that happen in an Internet fax service. Forwarding and accepting of facsimiles works in the same way as a standard email transaction. The only difference is that you will be writing fax contact numbers instead of email addresses.

You will also have more mobility in fax telecommunication with the Internet fax service. As long as you have access to your email you will always be able to perform fax operations. And since email can be accessed from virtually anywhere, you can also gain entry to your Internet email fax from any location.

Internet PBX Service

Small and medium businesses will be able to provide their customers with an outstanding communication service at a relatively inexpensive cost by employing the services of an Internet PBX service. This telecommunication system will be able to supply you with uninterrupted flow of communication that is comparable to corporate phone systems used by multinational companies but without the same hefty price. This telecommunication system would enable you to project a conglomerate business image for your company even if your company is just a small business enterprise.

A PBX service that utilizes the power of the Internet is also known as a virtual PBX. It will also have the same advanced communication functionality of a standard corporate phone. Features such as caller ID, call screening, voicemail and automated attendant that are found in corporate phones can also be seen in a virtual PBX communication system. Integration of communication applications such as Internet and fax services will also be another highlight of virtual PBX phone systems.

With an Internet fax service given to your company, you will no longer need the services of a traditional fax machine. Your virtual PBX will take care of all your fax telecommunication needs. Internet fax also provides you with fax broadcasting. This is the ability to send faxes to multiple recipients simultaneously, enabling you to cut your faxing time significantly.

Another telecommunication service that you can derive from a virtual PBX is the toll-free number. These numbers are effective marketing tools that would help you increase your incoming call volumes and also give a rise to the number of your clients.

Business Voice Mail

One way of projecting a professional business image to your customers is by obtaining of a business voice mail service. This telecommunication service can be used to attend to the calls of your customers whenever you are not available to take the calls. It helps you accommodate more calls. You can use this service to answer another call when you are currently on a phone conversation with another client. Juggling of multiple calls is possible with a voice mail service integrated into your communication system.

If you want to avail of a voice mail message service for your company then you can obtain it via purchasing a virtual PBX. The voice mail message is part of the features that you can obtain from a virtual PBX phone system. There will also be other features that the virtual PBX service could provide for your organization that would improve the quality of your company’s telecommunication.

The voice mail service can also be personalized according to your own specifications. This permits you to make a voice mail greeting that is uniquely your own. A customized voice mail message will also help your company stand out from other enterprises that also employ the services of a voice mail service. Changing your voice mail message on a regular basis would remove the chances of having an out-of-date voice mail greeting that might leave a negative impression to your customers.

You can also use the voice mail service to send information to customers, employees, business partners and suppliers. And you can also forward information to all of them simultaneously. This is conceivable with the use of a broadcasting service. You would just simply your voice mail number to disseminate the information to your intended recipients. Using the broadcasting service would enable you to convey message notifications distributed fast.

Business Phone Greeting

An efficient business phone greeting installed in your telecommunication system will allow you to project a big business image to clients and competition alike. When you are unable to attend to a call, phone greetings will be your company’s first communication with a new customer. A good first impression made to your customers will be lasting. This makes it all the more important to have professionally sounding business phone greetings.

First time callers that are attended to by an excellent business telephone greeting will be encouraged to call your company back. This enables you to recruit new customers for your business. And all of this was made possible even without you making any personal conversation with them. All thanks to a professional business telephone greeting. The auto attendant greeting is one example of an outstanding phone greeting that you can employ for your business.

This greeting provided by the automated attendant is far more superior to other traditional greeting systems such as those that can be heard from traditional answering machines. One advantage of the auto attendant’s greeting is that it is able to attend to calls of customers at any time and also has the capability to forward the calls to the appropriate contact numbers.

Regardless of the time, your callers will be able to relay their queries to your company. In return, you will also be able to attend to their concerns at the soonest possible time. The ability of the auto attendant service to work ceaselessly empowers you to have a communication system that is accessible and functional 24 hours a day, 7 days a week.

Monday, July 12, 2010

Cut Fax Transaction Costs with an Internet Fax Service

There is no denying the fact that Internet fax has changed the way businesses operate their fax transactions. It has eliminated the dependence of companies on fax machines and telephone lines for fax operations. The resources that are required in a traditional fax machine are not needed anymore, allowing you to cut on your fax telecommunication expenses. This new method of faxing permits you to send and receive facsimiles using the Internet as a gateway.

Fax documents, files and images that are too detailed or too complex to send via a traditional fax machine can be sent via Internet faxing without any hassles or problems. Sending of faxes to multiple clients simultaneously is also possible with an online fax service. Forwarding of faxes is almost the same as sending an email message. To send fax to several recipients, you would just have to input a comma after every fax number that you type in.

Sending fax in this way lets you save more time. It eliminates the need to manually forward faxes to each and every recipient. It also cuts the costs of your fax transaction since you do not need to stay long on the line to fax the documents or files that you want to send.

Internet faxing also enables you to process fax transactions outside of your office. It even allows you to do fax operations while you are traveling. All that you would need is a reliable Internet connection and a device that can access the Internet. Your fax number stays with you wherever you go. It does not change whether you are currently in another country. Customers will always be able to forward faxes to your fax contact number regardless of your location.

Establish Business Presence with a Virtual Phone Number

A virtual phone number gives you the ability of being able to create a business presence in another area without creating any buildings or installation of telephone lines. This gives small and medium enterprises a chance to expand their areas of business without having to spend much cash. Virtual phone numbers would even allow you to establish a local presence in an area that is located in another country. This feature of virtual phone numbers makes it a highly regarded business number for small and medium businesses.

The best thing about this feature of virtual phone numbers is that you can create virtual presence in multiple geographical locations. This enables you to project a multinational image for your company. You can have several local numbers of different areas. Any local number from New York, Montreal and even Rome can be yours with the aid of virtual phone numbers. It lets you create several site offices in any area of your preference. Spreading out of your business area has never been this simple and inexpensive.

Customers that are based in Montreal that are making calls to your Montreal contact number will feel that your company is located in their locality. Callers in that area will be charged with domestic call charges, further creating the illusion that your company is based on that area even if it’s only a virtual department. By creating a virtual office, virtual phone numbers allows you to attend to callers easily and without creating any expensive communication expenses for your clients.

Keep Your Communication Lines Open with an Auto Attendant

The auto attendant allows you to keep in step with the fast paced world of business communication. It is able to perform its duties without needing any rests or breaks. This enables you to have a communication system that remains open even beyond your business hours. The communication lines of your company will always remain open. Clients will have the luxury of being able to reach your business no matter what time it is.


The automated attendant is the one that manages calls, messages, voicemails and faxes. It is able to manage all of these communication applications efficiently. It also handles the answering services of your telecommunication. It answers calls professionally with customized greeting messages. You can customize the answering service depending on the day or time.

Forwarding of calls, messages, voicemails and facsimiles is also facilitated by the automated attendant. It helps guarantee that the call will be forwarded to the appropriate contact number extension. It also ensures that no calls will be misdirected or misplaced. Any communication application that is unanswered will be forwarded to the voicemail inbox. This process is also handled by the automated attendant.

Calls that are sent to the voicemail inbox can later be played out when you are available to take the call. When a call has been sent to your voicemail inbox, notification messages will be sent to your phone, email and online account. This is part of the message services that the automated attendant provides for your business. This would keep you informed of all the communication transaction that has transpired within your company.

Phone Fax Email Service

The phone fax email service pertains to the capacity to incorporate the three different communication media into a single easy to operate system. Wouldn’t it be convenient if you could have a fax telecommunication system that has this type of service? Possessing one would not only give you convenience but also allow you to save on your telecommunication costs. You would be saved from having to purchase multiple communication devices because one would be sufficient enough to do all tasks.

The Internet fax service is the communication system that is able to integrate the function of telephones, fax machines and the Internet. You will no longer have to purchase a bulky fax machine to deal with fax operations. Sending and accepting of faxes can be done in your email using an Internet fax service. Since faxes are processed in your email, you can instantly store them on your computer.

Faxing in the Internet also provides more security. You are allowed to encrypt passwords on faxes that are meant for you. This means that password encrypted facsimiles will not be accessible to everyone. Only you have the authority to view these faxes. This feature of the Internet fax gives you more privacy. It is a really effective tool in keeping confidential faxes away from prying eyes. It prevents the instance of having the fax read by other individuals it was not meant for.

This type of faxing service can also be mobile. It is not tied to any specific location. You can take your fax telecommunication when you travel, allowing you to send and receive faxes on the road.

Toll Free Number 800 Service

There are many 800 service features that toll free numbers provide for your company. The free incoming call service is not the sole beneficial feature that you can derive from toll free numbers. These numbers also gives you mobility in telecommunication and more visibility in business. Toll free numbers are able to provide you with mobility in communication because they are non-geographic numbers. They are not attached to any specific area or location.

Toll free telephone numbers can be taken with you. These numbers can be integrated unto mobile phones to give you mobility in telecommunication. Your communication system will go with you wherever you go, permitting you to telecommute. This enables you to be reachable to your clients wherever you are. You are always connected to your business communication system.

Toll free phone numbers stay with you for life or for as long as you can pay the monthly charges of your service provider. This means that you do not need to change any number even if your company were to relocate. Your business contact number will always remain the same. Its communication costs are also cheaper compared to traditional phone systems.

Visibility is also enhanced with toll free numbers. These numbers are composed of numerals and alphabets. This allows your business contact number to be more noticeable by your customers. It is also easier to recall in comparison to other traditional contact numbers. These numbers can also be used to promote and advertise your company’s wares and services. No other business phone service can provide you with telecommuting services, affordability and market visibility at the same time as toll free numbers can.

Voicemail Service

The voicemail service can be used to attend to the calls of your customers. This ability of the voicemail system allows you to attend to multiple calls. While you are currently on the phone with another customer, you can use the help of your voicemail to accommodate all incoming calls. It helps eliminate the instances of missing any important calls.

Voicemail message greetings can also be modified to fit the specific needs of your company. You can modify it to accommodate calls that arrive after your business hours. By recording messages in your voicemail greeting, you will be able to attend to the calls of your customers without personally attending to these calls. This guarantees that all calls will be accommodated regardless of the time they were sent.

It will also supply you with a voicemail inbox where unattended calls, messages, voicemails and other communication application are stored. The voicemail inbox is also equipped with a messaging service that will inform you if anything has been forwarded to your voicemail inbox. The message service that it has will keep you posted on everything that has been sent to your voicemail inbox.

Since all incoming calls will properly be answered by your voicemail service, it allows you to focus more on your work. It will remove any worries of missing any important business calls because your voicemail system will take care of it. Voicemail is a very important tool in business communication that it is seen in several types of business phones systems. The best phone system that has voicemail is one that is able to integrate the use of Internet in communication.

Thursday, July 8, 2010

The Convenience of Faxing From PC Service

Faxing from PC service allows you to send and receive faxes without the aid of a traditional fax machine. It gives you more convenience in faxing compared to processing fax transactions with a traditional fax machine. This gives you more freedom in dealing with fax operations. This type of faxing service enables you to process fax transactions even outside of your office since its only requirements are an Internet capable device and a reliable Internet connection.

Its reliability to the Internet is the reason why it is also referred to as the Internet fax service. When sending and receiving a fax via the Internet, you would have to access your email first. It is in your email where all of the fax transactions happen, from fax to email and email to fax operations. Everything related to your fax operation is done in your email.

Your customers will have the luxury of being able to send their faxes to your company even beyond your office hours. This is because your fax telecommunication will always be functional and never needs any rests or breaks. Fax that is sent after office hours will be directed to your voicemail inbox.

You will receive a notification message on your mobile phone, home phone number, email and online account when a fax has been forwarded to your voicemail inbox. This keeps you informed of all the facsimile transactions that have transpired in your company. Sending fax online is also convenient for your part because it allows you to send and receive faxes while you are traveling.

Minimize Communication Expenses with a Virtual PBX Phone System

A virtual PBX phone system is all that you would need in your telecommunication to provide you with a competent, reliable and affordable business phone. In the competitive world business nowadays, a small amount that is saved is a great advantage for any company. Virtual PBX phone systems are communication systems that would be able to minimize your communication expenses.

A virtual PBX phone can be yours without the need of installing any device. This allows you to save on installation costs. All that you would need to doe is hire a virtual PBX provider and all will be taken care of. You will not have a hard time in finding a service provider since there are a lot of virtual PBX providers nowadays.

The communication expenses of a virtual PBX phone are also cheaper compared to other phone systems. It will not charge you for a long-distance transaction. All of its communication transactions will be billed as a local transaction. A phone system that has this ability will enable you to reach to more clients abroad.

The all local transaction charge is just one of the advantages that you can gain from a virtual PBX phone number. Another benefit that you can obtain from this number is that you are given the freedom of choosing your business contact number. The selection of your contact number will not be influenced by any area code or local number restrictions. This is because a virtual phone number is a non-geographical number.

The virtual number phone service also enables you to establish a local presence in any area of your choice. Since you can select the contact number that you can use, picking a contact number outside of your country is possible.

Eliminate Unwanted Calls with Telephone Call Screening

Telephone call screening is an important tool that you can use to filter calls. This feature of is found in mostly all types of business phone systems and usually works in conjunction with a caller ID. Call screening allows you to screen callers based on the information that is given by your caller ID system. This business phone feature would help eliminate the instances of receiving unwanted calls.

A call screening feature is a definite time and energy saver for any business that has it. It removes the hassles of having to attend to calls that were unnecessary in the first place. This feature saves you from having to answer calls made by prank callers and telemarketers. It provides you with the option of answering, rejecting, forwarding or blocking the call.

The call screening feature is a must have when you own 0800 numbers. The 0800 number is a toll free number that charges the call transaction to your company instead of the calling party. Interested customers are not the only ones that will be attracted by this free incoming call offer. Calls that are not related to your business will increase. Without a call screening feature, you would be paying for calls that would not provide you with anything that is beneficial.

A 0800 number is also easy to spot and easy to remember. This makes it more susceptible to uninvited calls. Prank callers and telemarketers would only need to look in a business 0800 numbers list to find your contact number. This is how easy it is for these unwelcome callers to reach your company. Protect your company from unwanted calls with the call screening feature.

Do Not Miss Any Calls With A Follow Me Phone Service


If you do not want to miss any important business calls, then a follow me phone service is the right tool that you need for your business telecommunication. With this communication system installed in your business phone, calls are directed to the contact number that you have registered as your number extension. Mobile and residence phone number can be included as part of your contact number extensions. This helps guarantee that you will receive the call even if you are at home or on the road.

It ensures that you will be missing any business calls. Faxes and voicemails can also be included as other forms of communication media that can be sent to your contact number extension. It is able to perform its tasks together with the aid of a call forward service. Calls that arrive in your main phone number that are unattended will instantly be forwarded to the next number extension.

With the help of these telecommunication services you will be able to attend to all the concerns and queries of your customers. Calls will always be received no matter what time they are sent. In the event that calls remain unanswered after being forwarded to several contact number extensions, it will be directed to your voicemail inbox.

A business phone system that has these communication services is the virtual phone system. These services of the virtual phone also help facilitate the flow of communication in your business. And with a virtual number, you will not only be accessible to clients 24/7 but you would also be able to bring your business phone wherever you go.

Creating a Local Presence with a Virtual Local Number

A virtual local number is all that you would need if you want to set up new branch sites and offices without having to create buildings. Before the conception of virtual local numbers, expanding your business range and coverage beyond your region usually would costs a lot. Creation of new building and additional phone lines are just some of the important things that you need to take care of when expanding your business. The emergence of virtual local numbers has provided businesses with a much cheaper alternative.

Virtual local numbers are special type of numbers that do not have an assigned area code or local number. These numbers can become any area code or local number you would want them to be. You could use a virtual phone number to create a presence in an area outside of your own. If your business is based in Quebec, you can easily obtain a Miami area code for your business with no hassles.

You would also have the luxury of being able to own phone numbers with different area codes. You could own New York, Sacramento and Philadelphia numbers. This allows you to create a big business image to your customers even if your enterprise is only a home based business. Customers that are based on those areas will only be charged for a local call transaction when they dial to a contact number that matches with their area code.

These set of numbers will be given to you as part of your virtual PBX extensions. The area codes that these numbers will have will depend on what you would like to have. These features of virtual phone numbers allow you to create several local presences in different areas with just a minimum investment.

Click to Call Service

A click to call service is a telecommunication service that helps customers be able to contact your business. It is integrated with the services of the Internet. This service enables clients to reach your company using a web link. By simply clicking on a web link on your web address, they will instantly be dialing to your company. This communication feature allows gives your customers a way of contacting your company without the need of a telephone line. It is also a way in which clients can reach your business no matter what time it is.

Calls that are made via the click to call will always ring to your company’s main contact number. It will only be transferred to another contact number in the event that the call is not answered on the first number. The process of transferring of calls to another number will only stop if the call is answered or if it is forwarded to the voicemail inbox. Calls will only be forwarded to the voicemail inbox if it is not attended to after several rings.

The dial by name system is another telecommunication service that is able to help your clients reach your business. By mentioning the first or last name of the person your customers are looking for, they will be transferred immediately to the contact number that is registered to the individual that they are searching. This permits you to cut time in having to forward calls in different contact numbers.

Both of these communication services can be found in a virtual telephone. If you want to get a hold of these outstanding telecommunication features then you should avail of a virtual telephone system for your business.

Why Businesses Prefer Online Faxing From the Traditional Fax Machine

There are plenty of reasons as to why companies today rely in online fax services rather than the old fax machine that some still make use of. As the technology of our world enhances, so does the mobility of workplaces as well as the employees. It is important that we can send and receive our faxes anywhere and at any time.

Internet faxing gives us the convenience by using our email systems and web access to do our faxing online. A business that relies on their faxes are making a wise investment in online faxing because they will no longer be hindered by busy signals or the jamming of paper whenever they want to fax. Faxing online will not give us messy inks and toners to deal with on a daily basis.

Whenever we fax online, mobility and convenience are not only the benefits that we gain from Internet faxing. It is an easy-to-use feature because we can log in to our fax accounts just like any ordinary email. Additionally, most of these services go hand in hand with Windows Outlook which is a major advantage for companies that rely on that software. Having to fax online is also much less expensive than using the traditional fax machine because there is no need for monthly expenditures on phone lines. Some providers even give annual service fees for only $20.

Compatibility is probably the best benefit that we receive in Internet faxing. In our ever changing environment, technologies become obsolete but the Internet does not. This means that whenever we receive online fax, recipients such as new technology cell phones, netbooks and laptops can receive such faxes.

Businesses that choose a fax online service should be able to meet all requirements from the present towards the future. It is very affordable, compatible, easy to use, and provides great accessibility which is a good choice for small and big businesses alike.

VoIP Technology Gives Flexibility to Employees

Voice over Internet Protocol or VoIP technology is one great service that a business can get to improve its communication. These high-end methods of communication lets a person utilize advance applications to connect and communicate in an efficient way. The user can make low-cost international calls that give a much clearer voice reception than a telephone.

In addition to this, people can make the most of some very useful features to their advantage such as click to call, call waiting and Internet call forwarding. As a matter of fact, the features provided by VoIP technology works very efficiently for corporate clients as they can now direct their calls from specific numbers to a designated person or department without much effort. Many unique features such as click to call has made VoIP technology become a very important tool that individuals in corporations make use of.

With VoIP PBX solutions, numerous small and medium companies make use of this in their everyday business run. Having this kind of system makes the handling of incoming calls very efficient. There are many telephone service providers in the world that offer Internet call forwarding and many other amazing features making the technology of VoIP superior compared to other communication methods.

These providers help their clients in the setting up of the systems. Their site is located where the host is therefore eliminating the problem of maintaining a staff to take care of the systems. All that the business and its clients should do is to follow pre-specified instructions so that they are ready to utilize the click to call and call waiting features.

The greatest advantage that VoIP technology for Internet call forwarding or its many features is that it provides great flexibility to its users. They can take up calls discreetly from any number, manager and top employees can remain connected even when out of work and incoming calls can be redirected quite easily. And if there is any problem with the system, users can seek the help of the technical support team of these providers.

Send and Receive Voicemail Wherever and Whenever

PC voicemail is the ability to leave a voice recorded transmission to an account which can be accessed at a later time by the recipient. It allows its users to send, retrieve and manage voice messages at any time of the day from a computer or a cellular phone. It can store an unlimited number of voice messages, records messages of up to 5 minutes in length and divert incoming calls to be processed intro voicemail. Many businesses have seen how this can be a versatile tool for their company which is why it has become a popular service.

Setting up a voicemail system through automated operators does not need a lot of manual reading to figure it out. Firstly, a mailbox must be set up for sending and receiving of voicemail. The user will be given their own access number to log into the system wherein they can create their personal greeting. The personal settings of a voicemail account are protected by a password chosen by the user.

Settings such as customizing the number of times a phone should ring before they are transferred from voicemail to email is one option that can be changed. It is also possible to activate a notification option so that whenever there is an incoming call, it will dial the user’s pager to tell them that there is a message waiting.

Acquiring the services of a PC voicemail provider offers plenty of benefits. The applicant can have their own 800 number that will connect to their voicemail which allows them to access the messages wherever they are. Voicemail to email storage allows the user to keep as many voice messages as they want indefinitely. They can listen to clear audio messages from their emails.

The PC voicemail feature supplied by many business VoIP providers allows for greater flexibility at work as employees will be notified wherever they are. No longer will they be able to miss their calls whenever they are not in the office.

How Phone Routing Helps Companies in Call Management

In business, communication is essential for the appropriation and accomplishment of tasks. Without establishing opportunities for interaction, businesses will highly likely foster ineffective processes and non-profitable transactions. PBX phone systems serve as effective mediums for communication, with the multitude of features it provides. Integrating both public and private phone lines and giving people the ability to manage and direct calls, PBX phones enhance the communication capacity of its users, whether they are in the office or outside.

Phone routing is one of the many useful features of this type of telephone system. Along with voicemail, caller ID, and auto-attendant; call routing helps offices prioritize and handle calls as they come. A call routing system will help in directing calls to the right personnel or department and it will lessen any disarray in call delivery. It will ensure that important messages are directed to the recipient as soon as possible and will make anyone available any time and any place necessary.

It is often encountered, in the case of huge companies, that customers, clients and external contacts misdial numbers. As a result, they get in touch with the wrong people, and end up wasting time and effort on both ends. There are also instances when the personnel sought after are on vacation, or are momentarily out of the office for lunch. Callers, who contact them, would then have to wait for their return, or trust that those they have left messages to will promptly relay it. Reversely, those personnel who are expecting calls from important people would then have to go through the stress of missing them or the possibility of not being relayed the message on time. This imposes a big problem in productivity and profit.

With the phone routing feature however, companies need have to worry about these problems as it would help in simplifying the management of incoming calls. Keying in the right extension, the call receptionist, or the caller themselves can correctly ring their intended contacts, without any further delay. And for users who are going on a trip or going out for lunch, they can temporarily set routing feature to a specific time frame so any calls in the office phone may be received via home or mobile lines. It is really very simple to use, and convenient to apply for any company. So make sure that you are provided with this feature when you avail of a PBX phone system.

Business Phone System Features for All Companies

Nowadays, there is plenty of sophisticated technology that helps businesses of all sizes and in many aspects. One such modern invention that businesses have come to realize is Voice over Internet Protocol technology or VoIP. One option in the VoIP industry that is fast becoming popular due to its demand is the virtual PBX feature. A virtual PBX provides a telephony system through an Internet download which is managed by an outside service. It gives an easy and affordable setup for any business to make use of its VoIP services. But what exactly is a virtual PBX and what are the benefits that come along with this option?

The acronym PBX stands for private branch exchange or simply put, it is a telephone exchange system that serves one business. This technology was first introduced in order to give companies the manageability of their phone systems through in-house operators. PBX systems today not only just connect calls, but now it can also connect fax machines, computer modems and other technology that uses phone lines for its transmission.

But the problem with this at first is that businesses that are considering this service had to look for a way to do so without spending a lot. This led to the creation of hosted PBX systems. Instead of the system being located at the business, it is located at the site of the VoIP host so that small businesses can benefit from the same advantages without having to maintain a staff to keep the system working.

These virtual PBX providers have expanded their services to include messaging, call-forwarding and advanced features such as click to call. This last feature allows the user to contact a person through the Internet in real time either in text or through phone call. Requests from the click to call feature are mostly made on websites but can also be initiated by hyperlinks.

There are many telephone business services today that provide PBX solutions and click to call features for big and small companies. Businesses that apply for these options benefit because these options only require little training and no extra hardware, requiring only a low startup cost for any business.

Better Communication Handling Through Virtual Phone Systems

One major function that an auto attendant greeting does in a small business is to manage all business calls efficiently. Any company that has this kind of feature gives their callers a communication interface wherein they can either be connected to a specific department within the company, receive company information from the attendant or be placed on hold while waiting for the call to be picked up. By having such an interface, the system controls the business’ communication lines from any geographic location. The system utilizes many advanced call handling options from the primary numbers to alternative phone numbers which also includes cellular phones. The auto attendant greeting also gives any business a professional image which is why virtual phones have become in demand these days.

Virtual phone systems enable companies to better communicate with their customers and clients thus making the organization much easier to operate. These communication systems come with an affordable package and require only little maintenance and training which makes it an excellent system for people that do their business at home. The telephone equipments being used are maintained in a site by the host provider and the services are powered by high speed Internet or dedicated telephone connections. The services are shared among many other users therefore it can be obtained at a reasonable price.

With the numerous advantages that these virtual systems can provide for any business, it is an ideal investment that should be pursued with importance. There will no longer be any missed calls from important buyers. The virtual phone system provides plenty of options thus giving the company more resources to focus on other matters.

Good businesses always aim to have improved communication with their customers and clients that is why they purchase a virtual phone for their company. They can easily achieve their goals and increase their competitiveness against other businesses that provide the same services.

Wednesday, July 7, 2010

0845 Number for Business

An 0845 phone number is a type of toll free phone number that is popular to businesses that are based in the UK. This toll free number does not operate like other toll free numbers. Instead of the owner paying for all the incoming calls, the calling party will be the one that would be billed for the calls that they made. Although callers are required to pay for their calls, the payment is still cheaper compared to call transactions made via traditional phone systems.

0845 phone numbers also provide your company with additional income. Every call that is made to your 0845 number will generate you a certain share of the call revenue. This means that you will earn money for every incoming call made to your phone number. The system in which it charges the calls and allows you to earn money is what makes it different from the 800 telephone number.

Although these toll free numbers differ in the way they bill communication transactions, both have identical capabilities and services. Being non-geographic is one of their common attributes. Toll free numbers are not attached to any specific location. This feature of toll free numbers allows you to choose any local or area code number that you want.

It allows you to own a New York local number even if your company is based in Miami. This gives you a company presence in New York without actually building an expansion there. A local vanity phone number is also available with toll free numbers. A vanity number permits you to use numbers and letters as your contact number. You can then create a contact number that you can use to promote your products and services. This contact number is also easier to remember.

Save Money and Time with Online Fax Service

The online fax service is a fax telecommunication service that processes fax transactions via the Internet. Online faxing is a cost-efficient fax service. It allows you to save money and time. A device that can access the Internet and a reliable Internet connection is all you would need. Purchasing of traditional fax machines will not be needed anymore. You will be saved from expenses that come with the traditional fax machine such as use of fax papers, inks and toners.

The aforementioned items used in connection with traditional fax machines do not cost much. But since these items are exhaustible, you will be required to purchase new ones to replenish your stock. Shortage of any of these resources will produce complications and hassles when you send and receive fax. The only thing you will pay for is the services of your online faxing Internet service provider.

An Internet fax service also allows you to save company time. If you are situated far from a fax machine, you would have to go near it in order to send and receive faxes. Moving from your desk to the fax machine does not only take precious company time but would also interrupt you when you are doing another business task.

Sending of fax documents to multiple recipients would also be frustrating when you use traditional fax machines. Sending through traditional fax machines would require you to manually input the fax numbers of your intended recipients. This will not be encountered in an Internet fax service. You can use your computer to send fax to numerous receivers. Computer faxing allows you to forward facsimiles to several clients simultaneously with just a few clicks of a button.

Tuesday, July 6, 2010

Send and Receive Information Through the Internet With Virtual Phones

Virtual phones are telecommunication systems that are able combine the functions of a telephone and the Internet. The sending and receiving of information function of a traditional phone can be performed by a virtual phone. Although this is the case, the virtual phone system is able to process information at a faster rate. This is because it employs the Internet as its medium. The Internet as a medium is far more superior to traditional phone lines and phone networks.

The communication expenses that are incurred in a virtual phone are also cheaper. It does not charge you based on the minutes you stay on the phone nor does the distance between you and the calling party influence the costs of the call. Aside from being an inexpensive communication system, the virtual phone also integrates other forms of communication media into your business phone.

Its click to call me feature is a virtual phone service that is incorporated to the Internet. This is a type of call forwarding service that allows clients to contact your company via a web address. Customers would only need to click on a web link in your web address to reach your company. This feature provides your clients with a way of contacting your business without using a telephone.

Another beneficial feature of the virtual phone is the voicemail to email system. It is the system that forwards and stores communication applications to your voicemail inbox when you cannot attend to them. You can later access your voicemail inbox and play the messages when you are no longer busy. This helps minimize the chances of missing any important calls, messages, voicemails and faxes.

Take Advantage of Toll Free Telephone Number for Business

A toll free telephone number is a contact number that increases the incoming call volume of your company. Making a call to this number will not cost the caller anything. The one that will be billed is the owner of the toll free number. Providing a free incoming call service to callers will certainly entice clients and interested customers to contact your company. A contact number of this type will always be receiving calls.

Toll free phone numbers also allow you to hide your company’s original location. You can use an area code number that is different from your own. Choosing your own local phone number is also possible with a toll free phone. This ability of toll free numbers empowers you to create a local presence without spending much cash. It allows you to establish virtual offices and departments, eliminating the need to build infrastructures.

This feature is also helpful for startup businesses. It allows you to cater to the needs of your clients that are based abroad. A traditional phone number will not be able to provide you with the same local number to that of your international customers. Furthermore, clients prefer doing business with companies that are within their locality. They would only do otherwise if it is with an established multinational company.

Projecting a multinational business image is also possible with toll free numbers. Professional business phone greeting is also supplied by a toll free number. It has an automated attendant and the voicemail service that will attend to the calls of callers when you are unavailable. Business phone greetings can be modified according to your preference, allowing you to have more control of your business communication.

Use the IP Phone to your Advantage

The IP phone or Internet Protocol phone is a competent and inexpensive business phone system. This telephone system is contains the same features of a corporate phone system employed by conglomerate companies. The difference about the two phones is that IP phones costs considerably cheaper than corporate phones. This communication system enables small and medium business to avail of a phone system that can help them compete against big businesses. It reduces the advantage that multinational companies have over small and medium scale enterprises.

Internet protocol phones also supplies your communication system with multiple number extensions. The quantity of contact number extensions will depend on what you have agreed with your service provider. The best thing about having these extensions is that you can easily add, remove and modify an extension to suit the needs of your organization.

Adding a new number extension to your online phone service will not require you to install any new hardware or telephone lines. You can easily increase the number of your extensions without spending anything. As your company develops, you can increase the quantity of your extensions to better serve your clients. Your communication system grows with you.

These extensions are connected by a central main number. Having a single number will enable you to project that you are a big business even if your company is just home based. Extensions can even be assigned to places outside of your country, giving you the capability of expanding your company.

The calls are received on IP phones can also be forwarded to its extensions. This forwarding of calls is also referred to as the call transfer service. Customers that are looking for a certain person will have their calls forwarded to the contact number of the individual that they are looking for. Misdirected calls will be minimized with the aid of this service.

Using Communication Solutions Awards as a Means of Choosing Your Virtual PBX System

Communication solution awards are given to companies that provide their customers with superior communication products and services. There are several institutions that grant this award. Communication service providing companies that have been awarded with this recognition are able to satisfy the needs of their customers. You can use this as basis when you are looking for a virtual PBX system for your business. The more awards the service provider has, the better its service are.

The giving of this award is based on several factors. Functionality of the virtual PBX system is one important factor. With the advancements that have been made in communication technology, it is not surprising that virtual PBX phone systems are packed with features. Some business phone systems have loaded features while there are also those that come cheap on its functionality. Comparing these two types of phone systems, the service provider with the former phone system would have a greater chance of receiving the award than the latter phone system.

You must also remember that the more features a business phone system has, the more expensive it will be. This is the usual case. Although there are some communications service providers that are able to provide you with a feature packed business phone system at an affordable price. Possessing such as phone system would enable you to have a reliable, competent and inexpensive communication system.

The applicability of features that are being offered must also be taken into consideration when choosing your virtual PBX system. Features such as auto attendant, call forwarding, call screening, caller ID, Internet fax, virtual extensions, virtual PBX logging and voicemail service are just some of the well known services. Not all of these features will be maximized. The features that you will benefit from will depend on the nature of your business.

Monday, July 5, 2010

Virtual PBX Speed Dial

The virtual PBX speed dial is just one of the services that can be provided by a virtual PBX communications system. This service allows you to program your virtual PBX phone to forward calls to different extensions based on your modifications. One aspect that you can change is to connect a contact number extension to a certain employee or department in your business. Doing this would permit you to cut the call forwarding options.

Calls will instantly be forwarded to the contact number that you have assigned. This enables clients to have instant access to the person or department in your company that they are looking for. Even the home phone number of your employees can also be part of the extensions of your business phone system.

The virtual PBX phone system will also supply you with a virtual PBX controller. This feature will allow you to take control of your calls even before it reaches you. It is able to do this with the aid of its caller ID and call screening services. Depending on your virtual PBX service provider, you can even instruct callers to state their names. This call controller system is also able to route calls, voicemails, messages and facsimiles.

A virtual PBX phone will also equip you with a contact number that you can use to promote your company’s products and services. A business toll free number is free of charge to the caller. You can use this number as an advertising tool because you can customize it to reflect the nature of your business. You can also choose a vanity number to have your customers remember it easily.

UK Internet Fax

UK Internet fax service provides businesses based in UK advantages in fax telecommunications. This type of faxing service enables you to forward and accept facsimiles using your email only. It eliminates the need for a fax machine and the resources that come with it. This allows your company to save on cash from spending on traditional fax machine and its required materials.

In an Internet fax service, all that you would need is a device that can access the Internet and a reliable Internet connection. Since there are many handheld devices that are capable of accessing the Internet nowadays, this faxing method permits you to send and receive faxes outside of your office. It gives you more mobility in responding to your fax operations.

On the first conception of the Internet fax in the UK, an Internet fax software UK was still required. You would not be able to obtain an Internet fax service without the aforementioned software. The trouble with the software is that it was too expensive for small and medium business to avail. Only companies with large funds were able to purchase this software.

Fortunately for small and medium business, there have been advancements made in fax telecommunication. Presently, there are Internet fax service providers that give Internet fax service at an affordable cost. Hiring the services of these providers was very inexpensive that even home based businesses can afford one even with the limited budget they have.

The Internet fax service given by these providers will not require you to have any fax to email software. The Internet fax service provider will be the one that will take care of your entire Internet faxing needs.

Virtual Telephone System

The virtual telephone system is a type of Internet telephony service. This is a kind of communication system that uses the Internet as its medium rather than the traditional phone systems. Virtual phones allow you to choose your own contact number because it is not tied to any specific location. It permits you to employ a local number that is located in another country.

You can even employ toll free numbers as your virtual phone number. Using toll free numbers for your business will enable you to have a contact number that can easily be recalled by clients. It is also able to generate more incoming calls because of its free incoming call service. Callers will not pay for the calls they make. You will be the one that would shoulder the costs of the call.

Although this is a great advantage in recruiting customers, it also has its setbacks. Prank calls and other unwanted calls will increase. This would put your company at a big disadvantage since you are the one paying for the calls. You will be given a call screening service in order to protect yourself from receiving unnecessary calls.

This service will provide you with some information about the caller even before you pick up the phone. After receiving information, you will then be given the option of accepting, forwarding or rejecting the call. A communication service such as this does not only save you money but it also enables you to conserve your business time and energy.

Phone number extensions can also be given by virtual phone systems. These extensions can have any number that you want because they are non-geographic numbers. A telephone forwarding service will also be provided for you to manage your calls effectively. This service lets you forward calls to the right extension and helps ensure that there are no misdirected and missed calls.