Unlimited Customer Accessibility with Phone Number Forwarding

Phone number forwarding is an effective way of maintaining constant connection with clients and workers alike. Calls that are made to your office will always be received by your main phone number. It is from here where are these calls will be directed to the proper extension. Your company’s main contact number acts as a landing area for all the incoming calls that you will be receiving. A caller that is looking for a person or department within your company their calls will be transferred to a phone number extension that is associated with the individual or group that they want to talk to.

The telephone forwarding service also has a find-me follow-me phone forwarding feature that enables you to always be accessible to customers whenever and wherever you may be located. The find-me follow-me forwarding feature will be able to route calls to your mobile or home phone number. This would let clients contact you when you are at home or on the road. This forwarding feature gives customers the comfort of being able to relay all of their concerns to the appropriate person. In any case where you cannot personally attend to the call, it will be sent to the voicemail inbox where it will be stored.

Call forwarding is also an extremely valuable tool in keeping your employees connected to your business. Customer calls can even be transferred to contact numbers located in another company site. Employees that work on the field and those that are constantly on the road will be the primary beneficiaries of this forwarding service. The international call forwarding service is an efficient way to manage and communicate with workers in different locations.

No Need for a Fax Software Download

On its nascent stages, the only way that you could avail of an Internet fax service was to perform a fax software download. After downloading the software, you can transform your regular office computer into a fax machine. It will be able to send and receive fax documents. Your computer will be able to process fax documents even if you are transacting with someone who employs a traditional fax machine. Facilitating of fax transactions with a different faxing service is possible because the data will be converted into a format that becomes compatible with your own faxing service. This gives your business a clear edge over those that are employing traditional fax machines.

The use of the Internet makes it possible for you to access and view your faxes from any area. This is another area that you can take advantage of when you have an Internet based faxing service. You do not need to be in your office to send a fax to your customers since you can do it right where you are standing. Although it provided many gains, the cost of downloading fax software proved to be too costly for small and medium businesses to afford. Fortunately for companies with limited resources, this faxing service can presently be gained without the need to download Internet fax software.

You can easily obtain this faxing service nowadays by hiring the services of an Internet fax service provider. This provided small and medium enterprises a way to acquire Internet fax without having to spend much cash. The rise of electronic fax providers give these companies a way to get their hands on a competent and affordable faxing service.

Better and Cheaper Faxing with Fax-To-Email Service

Fax-to-email service is the term used for employing the Internet in transmission and reception of fax documents. This type of faxing service is in line with the current trend in business communication, wherein most exchanges in information is processed using the Internet as a medium. Using this type of faxing service would not only help you keep in step with the trend in business communication but also provide you with several faxing advantages that your company can gain from compared to using traditional fax machines. The primary advantage that Internet based fax service gives to your company is that it is cheaper.

Online faxing, as what it is sometimes called as, is more affordable than traditional fax machines. You will be able to lessen your fax expenses with this faxing service because it does not require much maintenance. You do not have any instrument that you need to constantly monitor unlike traditional fax machines. This is because all of the necessary gadgets for Internet faxing are housed on the premises of your Internet fax service provider. All that is required of you is a gadget that can access the Internet and a competent Internet connection. Traditional faxing materials such as inks, toners and fax papers are not needed in Internet fax. This allows you to further save on your fax expenses.

The most common gadget used for Internet faxing is the computer. This is the reason why this faxing service is also referred to as computer faxing service. Although there are many gadgets available today that can access the Internet, the name computer fax become associated with Internet faxing service because of it was one of the first instruments that businesses used to employ.

Answering System of a Virtual Office Telephone

An anonymous number is another term that some communication experts would refer to a virtual office telephone number. They would call it as anonymous because it does not display the true contact number of the individual or business that owns it. This would enable its owners to protect their privacy in communication. Calls that are made to virtual phone numbers are routed to the proper contact number of the owner. This means that a virtual telephone number is a way for customers to reach your business without actually dialing your real phone number.

Because of its virtual nature, the virtual phone number can be portable. This gives you a wider range in communication compared to having a traditional phone number. In contrast to traditional telephone numbers that stay on a single spot, virtual phone numbers can be accessed and used from any location. Virtual phone numbers always stay with you. This statement holds true even if you would move your business to another location because these numbers are also non-geographical. The flexibility in communication that virtual phones have also affects its answering services. The wider range of virtual numbers also expands the coverage of its virtual telephone answering system.

An expanded virtual phone answering system will enable you to access it from outside of your office. This allows you to check your answering service from time to time no matter where you are. It also permits you to configure and change the settings of your answering system when you are far from your office. This gives you the opportunity to change your virtual telephone answering rules as often as you want, enabling you to have an answering service that can accommodate all incoming calls whether they are made during or beyond your office hours.

Always be Available to Customers with Voicemail Greetings

Voicemail greeting would enable your company to attend to incoming customer messages, calls, voicemails and facsimiles when no one is around to answer them. This capability of voicemail greetings would be very helpful in accommodating customers that contact your business after regular business hours. Aside from this voicemail greetings also empower you to attend to more than one communication application at a single time. This means that even while you are talking to a client on the phone, you can still receive an incoming fax, call or message. This is possible because your communication lines will always be open. It would allow you to receive more communication applications than you ever had.

The ability of voicemail to accept fax documents is known as the voicemail fax service. This service is not only limited to accepting facsimile applications but can also save fax documents for better storage. Facsimiles that are accepted via voicemail greetings can either be stored on the voicemail inbox or your online account. The best thing about the voicemail inbox and the online account is that you can set up one for each employee you have. This would not only give you more room to store fax applications but also provide both security and privacy for your fax documents.

The innovations in telecommunication technology has resulted to the creation of better and improved versions of the voicemail service. Nowadays, you can be able to use voicemail service together with the Internet. This enables you to have a voicemail number that is Internet based. The online voice mail number will enable you to communicate with customers via the Internet and gives you unlimited range in communication.

Affordable Business Toll Free Number

As most of us already know, a business toll free number is a contact number that provides free incoming call service. A customer that makes a call to these numbers will not pay for their calls. The one that will incur the call charges will be the company that owns this type of telephone numbers. Owning toll free phone numbers would certainly enable you to increase the amount of incoming calls that you will be receiving. The aforementioned information are the common knowledge that most of us are aware when talking about toll free numbers, but not everybody sees that these numbers are also affordable.

Customers still identify toll free numbers as costly business phone systems. Although this was true during the early stages of toll free numbers, it is not anymore factual nowadays. The establishment of several toll free service providers has influenced the cost of toll free telephone numbers. It is the competition of these service providers that resulted to lowered expenses of obtaining toll free numbers. The cheaper costs of toll free numbers led to the exhaustion of the original 1 800 prefix of toll free numbers. Currently, companies can obtain different variations of the prefix. 1 888, 1 877 and 1 866 toll free numbers are just some of the newer prefixes created to augment the depleted 1 800 supply.

Most of these prefixes still operate in the same way as the pioneer prefix. Callers will still not pay for any communication charges when they contact your business. The newer variations of toll free numbers also had the same flexibility as the 1 800 number, wherein it can also be virtual. This means that it can be used compatibly with the Internet. This will enable you to own a local virtual number that you can carry with you.

Portability of Business 0845 Phone Number

Being able to communicate with customers from outside of your office is one of the advantages that your company can derive from a business 0845 phone number. You can take this phone number anywhere you go because it is a non-geographic number. This means that it can still be used and contacted by customers regardless of your location. It is unlike traditional contact numbers that are rooted to one spot. Area code restrictions that set a boundary for traditional phone number capabilities will not limit the performance of the 0845 telephone number. This gives you more range in communication than any other traditional contact number could ever provide.

0845 phone numbers will also furnish your company with phone extensions and call transfer services. Both of these features increase your freedom when it comes to the local number portability of your business phone number. It permits you to add your home and cellular phone number as parts of your business phone extension. Calls that are intended for you can be forwarded to any of the phone extension that you have assigned in cases where you are not in your office. Doing this would enable you to stay in touch with your customers whether you are on the road or at home.

The capability of being able to accept and attend to calls of customers from any location and at any time will help your company be perceived as a multinational corporation by both clients and competitors alike. Installing the 0845 phone number in your business telephone system will certainly make things easier for you and your patrons.

Why use a Local Number Search?

Among the first things that you need to do before you would purchase 0800 number is to do a local number search. This will allow you to check out what type of phone numbers you could use to your advantage. A local phone number search is very beneficial when you are a business that wants to establish a business presence that is far from the location of your company. It provides you with useful information on the type of phone numbers that are being used in a particular area.

If a location has piqued your interest and you want to set up your business in that area, you simply lookup a local phone number search to be able to make one that would resemble the local numbers of that place. Choosing your own business contact number is doable with 0800 numbers because they are non-geographic. This is another reason why should consider taking a look at a local telephone number search before making up your mind on what contact number you would be using for your organization. You can either choose local phone numbers within your locality or one that is on another country.

Before making up your mind on the contact number that you would be employing for business, carefully reconsider your choice so that you will have no regrets. This is because the price of the local telephone number will be dependent on the quantity of available numbers and the popularity of its local numbers. After considering the importance of the local phone number search only then will you be ready to buy 0800 numbers.

Keep Callers on the Line with Music On-Hold System

The music on-hold system is a telecommunication service that can be gained from virtual phones. Music on-hold lets you play background music when you would forward calls. This helps you keep your clients stay on the line when you are transferring their calls to another contact number. Customers are more likely to wait on the phone when they hear something from the other end of the line compared to hear nothing. Playing music in the background will give assurance to your callers that their calls are being attended and will not be ignored. Callers that hear nothing on the other end of the line might feel that they are being neglected and have a higher tendency to drop the call.

A call that is dropped or one that is discontinued would bring forth negative effects to your business. It is an indicator of poor customer service. A dropped call will cost you possible business deals and transactions. A caller that has an intention of doing business with your company will be discouraged. As a result, instead of gaining profit from a projected business transaction you will be getting nothing at all. This is how important the virtual phone service that is music on-hold for businesses.

The background noise that customers will be hearing will not only be limited to music. Music on-hold can also play recorded messages that you record yourself. Using music and recorded messages when routing calls to an extension will further lessen the possibility of losing profits and customers. Purchasing of a virtual phone system is one of the cheapest and easiest ways in which you can avail of this excellent telecommunication service. Get one now and save your company from losing out on probable business deals.

Importance of a Call Logging System

The call logging system is a hassle free way of reviewing past communication transactions. It is able to store information of various communication transactions that you have had. Important information such as the type of communication application that has been used will be displayed on the call logging service. Other key data such as the length, date and time of the transaction will also be seen. You can also edit its settings to separate past transmissions using your own category. You can use the type of transaction or the time when it was made. The name of the individual or the company that you have exchanged information with can also be viewed.

Call logging system is an Internet based communication service. This means that you can get your hands on this excellent feature by acquiring an Internet phone service. Because it is connected to the Internet, you will be able to check on all of your communication transactions even when you are not within your company premises. You can easily access the call logging feature from any location as long as you have an Internet capable device and a reliable Internet connection. This feature of call logging not only gives you convenience when you need to review a past transmission but also allows you to modify its settings whenever and wherever you want.

The connection of the call logging system to the Internet allows it to be downloadable. This means that you can produce a hard copy of your past communication transactions. The print out of the data coming from the call logging feature is usually in the format of a Microsoft Excel spreadsheet. This gives you the chance of duplicating copies of all of your information exchanges. Having this Internet phone service will surely make reviewing of past transactions a very easy task.

Eliminate Unwanted Calls with 0845 Numbers

0845 numbers are toll-free phone prefix variation. It is one of the many toll free prefixes that were created after the supply of the initial prefix was depleted. Other toll free prefixes that came about were 0888, 0877, 0866 and 0870 among many others. Like the original toll free prefix, most of the prefixes that were created also provided a free incoming call for callers. Only the 0845 telephone number deviates from this common notion of toll free phone numbers. Instead of incurring all the communication charges when using toll free numbers, the 0845 prefix will bill the call to the calling party.

Although it requires callers to pay for their calls, the 0845 phone number is very much popular in the UK. This is because even if customers have to pay for their calls, its communication fees are still cheaper compared to traditional phone numbers. This is the reason why it has become the most preferred toll free prefix used by companies and individuals operating and residing in that area. It was even more accepted by companies compared to the first 0800 UK prefix. The reason behind charging the call to the calling party is to discourage unwanted callers from contacting your business.

Receiving of unnecessary calls from telemarketers and prank callers was the main problem of other toll free numbers. Its free incoming call service encourages unwanted callers to contact your business because they know that you will be the one paying when they would contact your company. This particular dilemma of toll free phone numbers is not experienced when you would employ a 0845 number for your business phone system.

Digital Telephone Answering System

With the advent of the Internet digital telephone answering system has become the most preferred answering service by most businesses. This is because it is able to produce a far more superior voice quality than its predecessor which is the analog phone answering system. Digital phone answering services were able to eliminate the problems that were associated with the forerunning answering system. Glitches and statics that are usually heard in analog answering systems will never be heard from when you have digital phone answering. As a result, messages that are recorded on your answering service will easily be understood by your callers. They would no longer need to hear the recording twice to be able to comprehend what you want to say.

One example of a communication system that contains this newer breed of answering service is the auto attendant phone. These types of telephones were able to produce high quality of voice recording. Customers would hear the recordings of this answering service will think that they are listening to someone that is talking in front of them. This is how good the voice quality is with a digital phone answering service. Playing top of the line voice recording quality will improve how customers perceive your business. They will see your company as a conglomerate business rather than what it actually is. This type of image projection will significantly help small and medium enterprises.

Although it provides you with outstanding voice quality, you should not put all your hopes on this answering service. You also need to do your part to further improve the image of your company. One way that you can do this is by changing your greetings at least one a month. This is to eliminate the instances of customers being bored by your digital telephone answering because it is always playing the same recording.

The Benefits of Auto Attendant Answering Service

An auto attendant answering service is a telecommunication service that keeps you in tune with the ever-changing world of business communication. It enables you to do away with dedicated phone operators because it can attend to your incoming calls. This lets you reduce the number of personnel you need for your business, allowing you to save on your business expenditures. Moreover, it is able to accommodate incoming calls at all times. This round the clock availability of auto attendants provides customers with limitless access to your organization. Attending to client calls can easily be performed by auto attendants because of the messages that are prerecorded unto these telecommunication services.

These prerecorded messages can also be modified to fit certain business specifications. This gives you the opportunity to record professional business greetings for your company. Having custom telephone greetings will enable you to create greetings that are not only professionally appealing but also unique. You can even choose to employ your own voice when you record your business greetings. Incorporation of a voicemail inbox is also possible when you use an auto attendant service in your business communication. This is where unanswered calls are forwarded and stored. This guarantees that you will never be missing a call since you can easily retrieve calls in the voicemail inbox.

Apart from having changeable greeting settings and compatibility with voicemail inbox, the automated attendants can also route calls to different business phone extensions. This lets you connect multiple company departments. It also has the capacity to forward and transfer calls to company phone extensions that are located on another location. This helps you attain greater range and coverage in communication. With this telecommunication service onboard your business phone system you will be able to provide outstanding customer service and achieve better company reputation.

The Affordability of 1 800 Phone Numbers

1 800 phone numbers are advantageous to have for any type of business because of its affordability. It is also referred to as toll free phone number because it lets clients contact your company for free. It provides multiple telecommunication features and services at a relatively small cost to your business. The telecommunication charges of toll free phone numbers considerably costs less compared to contact numbers supplied by plain old regular telephones. Its communication expenses are lesser because its call fees are not affected by the distance or duration of the call. This feature of the toll free number gives you company a communication system that you can use to communicate with distant customers without paying expensively.

An international call transaction made using a toll free number also has the same cost as a local phone call. This lets you have the whole world as your company’s target market. You are no longer limited to having few customers because you can communicate with anyone from any place. This will greatly expand the reach of your company, giving your organization a global appeal to both existing and prospect patrons. The location of possible customers will no longer be a barrier when you have toll free numbers for business.

Toll free phone numbers will also enable you to always stay connected to your communication system from any area because of its call forwarding service. Customer calls will be received at all times. You can even receive calls from your cellular and home phone number. The call forward service of toll free phone numbers negates any possibility of missing any call.

Superior Communication System with Soft Phone

A soft phone is a type of communication device that has software installed in it. Some people refer to this communication system as the software phone because of the software presence. It is one way in which you can gain VoIP (Voice over Internet Protocol) telecommunication. This permits you to use your computer as a telephone. The software that is installed will execute a program in your computer to enable VoIP conversations. A microphone is where you can input the sound that you want to send and the speakers of your computer will be the one that would receive the calls. Owning this telephone would enable you to communicate with patrons, workers, business colleagues and partners using the Internet.

The software phone will also be able to help your business connect multiple company departments by providing you with a number of business phone extensions. These telephone extensions can also be linked to the personal phone numbers of your employees such as mobile and residential phones. By including these contact numbers to your phone extensions, you give enable your employees to always be available for customers. Transferring of calls and phone forwarding to the right extensions will help customers have their queries and concerns attended to by the right person or department.

The phone extensions provided by a software telephone will also help you project a big business image. When you have multiple phone extensions, customers will assume that you have several departments at your disposal even if you only have a handful of employees manning your company. Another telecommunication advantage that you can gain from software phones is that it also supplies you with a faxing service that is Internet based. This makes software phones far more superior communication systems than any other telephone offered by a traditional phone company.

PC to Phone Call Forwarding Service

The advent of innovation telecommunication has resulted to the creation of PC to phone communication. This communication system lets you use a regular office computer to contact somebody’s telephone. This lets you use your computer as a substitute for a telephone. This type of telecommunication system is not limited to computers. You can also use this with other Internet capable devices. This is because it is an Internet based communication. You would only need a reliable Internet connection to communicate with anyone. Like any other communication system, Internet telephony also provides the same telecommunication services such as call forwarding.

When you forward call using a computer to phone communication, you will be using the Internet as your medium in communication. The Internet is a better medium than telephone wires and networks because they are able to process information much faster. It also does not experience any downtimes. Busy signals will never be encountered when you utilize a PC to phone communication. Customers will always be able to contact your company.

Its call forwarding service is also affordable. The affordability of its call forwarding service is more evident when you transfer a call to a phone number that has a different area code number to that of your own. In a traditional phone, a call that is transferred to a number that does not have the same area code as yours will be expensive. However, in a PC to phone communication it will have the same price. This forward call service of PC to telephone communication lets you communicate with customers at an affordable price regardless of their location.

Benefits of Faxing Via the Internet

Faxing has always been a major determining factor in the success of businesses. It is your company’s way of being able to send and receive important documents without delivering and accepting these personally. In the past, traditional fax machines were the only you can send and accept facsimiles. Although traditional fax machines did indeed helped in facilitating important documents its performance was not really top of the line. There were times that faxes received are hard to read because of ink blotches and smears. There are also instances when the fax paper got stuck in the fax machine. These dilemmas frustrated traditional fax users.

This frustration of traditional fax users and led to the creation of Internet fax service. In an Internet fax service, you will never get a fax paper stuck nor will you be accepting an incomprehensible fax document. This is because a web fax service will not use any fax paper, toner or ink. Every facsimile that you receive will be accepted in your email. This means that you do not need to print out a fax document every time you receive one. You can view fax documents directly on your email. Its usage of the email also solves the problem of storing bulk faxes.

You will no longer have to worry about filing fax documents that you receive since everything can be saved on your email. You can also save important facsimiles on your online account or on your computer for more storage. Internet fax will also give you more flexibility when processing fax transmissions. Unlike traditional fax machines that are only usable in one place, an Internet fax can be employed from any location. The fax number that it provides for your business stays with you. You will always be able to forward and accept a fax from customers because of the portability of Internet fax numbers.

Customer Convenience with 800 Telephone Numbers

Customer convenience and satisfaction are two of the biggest reasons why 800 telephone numbers have been employed by most businesses for their telephone system. It gives your clients the luxury of being able to converse with anyone from your company at any time because it is a communication system that never closes. This type of business availability that 800 toll free phone numbers furnishes for your enterprise is very beneficial when it comes to business calls that are urgent. Clients will no longer have to wait for the next working day in order to relay their messages. This also allows you to provide faster response to any customer concerns that you would receive.

800 telephone numbers also encourages current and probable clients to dial your company number. This is because a call made to an 800 phone number will not cost them anything. The costs of the call will be paid for by your organization. This free call service will motivate your customers to contact you more often. You will find yourself receiving more incoming calls because of this feature from 800 toll free phone numbers. As the number of incoming calls you receive increases, so does your chances of landing a business deal or getting a new recruit for your enterprise.

The comfort that 800 telephone numbers is able to give to customers is not only limited to the abovementioned services. It will also give your company a voicemail inbox. This allows your patrons to leave an important message to your company. Clients can leave what they want to relay to you in any form they want. They can leave a message through a call, voicemail or facsimile. You will not face any problem in accessing any of these communication applications because 800 toll free phone numbers is compatible with all of these.

Things to Consider when you buy a Phone Number

Before you would buy a phone number you must consider several things to ensure that you will be getting your money’s worth. Listed below are just of the guidelines that you can use when choosing a business phone number for your company.

1.) Accessibility – This is the first and foremost factor of a business phone number that you need to keep a close look at. A business phone number that provides unlimited access to callers no matter what time or day it is will bode well for your business. This not only gives your customers convenience in being able to contact you anytime but also sends them a message that their calls are always important to your organization.

2.) Portability – This is another thing that you must secure when looking for a business phone number. If you have a contact number that is portable you will always be able to exchange information with patrons from any location. You will never be worrying about missing a call because your communication system is always with you. One example of a phone number that is portable is the 1 800 number because it is a non-geographic number.

3.) Efficiency – This factor can be measured by the features that the phone number provides and the effect that it has for your company. It does not always mean that a phone number that has more features will be better for your business because the benefits that can be derived from these services will also depend on the nature of your business.

4.) Marketability – This should be always considered when you are looking to make an instant impact and be noticed by clients right away. A phone number that is able to help you with this is the toll free phone number. This type of contact number can provide your business with vanity numbers that you can use to promote your company’s products and services.

The Advantage of Having Unified Communications

Unified communications is the term that is used when you would refer to a communication process that integrates several communication media into a single interface. And as companies are currently living in a business world that utilizes multiple communication media and devices, the unified communication is a great advantage to have. The primary benefit that can be derived from this is that it allows you to do away with various forms of communication instruments. It permits you to facilitate several communication processes with just one system. You will certainly be able to lessen your company’s expenses since you only have one system that you need to maintain.

Communication processes are also done much faster with a unified communication service. This is because you do not have to transfer from one communication gadget to another to handle multiple communication applications. Unified communication service lets you accept and receive calls, messages, voice mails and fax documents. You can use your computer to manage all of these. You do not need the services of an answering machine and a traditional fax machine because the unified communication will provide you with free fax and answering services.

It will also give your company with an inbox that you can employ as storage for communication forms that have been forwarded to your enterprise. Communication forms that are sent to this can be stored in the form of texts or audio format. The type of format that it saves will depend on the nature of the message when it was sent to you. Messages and facsimiles will be saved in the form of texts while voice mail and calls are stored in audio format. This feature of the unified communication service ensures that everything sent to your company will be accepted and stored.

Secure Fax Service

One main problem that businesses normally experience when using traditional fax service is that it does not provide privacy for fax documents. Anybody can be able to view and access the facsimiles that have been sent via traditional fax machines. Fax documents forwarded using traditional fax machines that are left unattended are likely to be read or viewed by other individuals. This is very troublesome when you are dealing with a document that contains confidential information. Fax documents that are received via traditional faxing methods are also printed out. This presents an opportunity for anyone not intended to have a copy of the facsimile to make a copy for their own, leading to further leakage in information.

This typical dilemma in the privacy of faxes that is common with traditional faxing services will not be encountered when you use a fax to email service. Individuals who are not intended to read the fax document will never be able to have access to confidential fax documents. This is because facsimiles are directly sent to your email account. And as we all know, accessing an email would require a password. This would mean that only you and other people who know your email password will be able to have access to the faxes that are sent to you.

This faxing service also does not require that you print a copy since you can instantly save the faxes that have been forwarded to you on your email. As a result, other people cannot duplicate a copy because none exists. You will also be given an online account for extra storage of received fax documents. Like the email, the online account is also password encrypted. This feature of the email fax service further ensures the confidentiality of your company facsimiles.

Make the Most out of Your Money with Virtual PBX Phone Systems

Virtual PBX phone systems are communication systems that would enable you to get optimum telecommunication benefits at just a minimum expense. These telephone systems never give out busy signals, allowing you to always be accessible to customers regardless of the time. It will also furnish your organization with a contact number that you can bring with you. You can take this contact number when you are traveling or when you would go home after your work. A contact number like this will empower you to have a continuous flow of business communication wherever you may be located. The aforementioned features will keep you tied up to your phone system at all times.

The virtual PBX telephone system will also supply your company with virtual PBX call management features to help you gain better control of your communication. The call management feature is loaded with telecommunication services such as automated attendant, excellent call transfer and routing schemes among many others. The automated attendant service can be used to attend and greet your callers when they contact your company. It is also the one that facilitates your call transfer options. It presents callers with a variety of options that they can choose from when they want to transfer their calls. Its call routing schemes can also be changed from time to time to adjust to your company’s current requirements.

Another outstanding service that you can gain from a virtual PBX phone is the call controller. Based on its name, it will let you control the calls that you will be receiving. This feature presents you with all the necessary information about who is calling you before the call would reach your company. The virtual PBX controller will then give you the choice of answering the call or totally rejecting it without the knowledge of the caller.

Fax Through the Internet with PC Fax

The PC fax is a faxing service that lets you transmit and receive facsimile documents using the Internet as your tool. It converts fax data into a digital form that can be transmitted via the Internet. Unlike traditional fax machines that need to scan the documents in order to send them, faxing via the Internet will not require you to manually feed it with a fax document. This enables you to be able to send and accept facsimiles without fax papers, inks and toners. It is also able to send and accept fax documents coming from traditional fax machines, removing any worries about not being able to cater to the needs of customers that still employ the old faxing service.

Faxes that are received via the Internet do not always need to be printed out. It is in your discretion if you want to create a physical copy of the fax document or not. It does not come out instantly in a printed form because it is accepted via the email. Sending of a fax document is also done in your email. The reliance of Internet fax service to the email is the reason why some would also refer to its fax documents as fax emails. Fax documents that are accepted via Internet fax are always produce a better result because they do not encounter ink smears and blotches.

Faxing via the Internet will also enable you to send information to clients and customers much faster. This is because the Internet faxing system has a fax broadcasting feature. This fax service lets you send fax documents to multiple recipients at the same time by simply clicking on one button.

Control Flow of Communication with Auto Attendant

The auto attendant is a remarkable feature of competent business phone systems. It is able to perform the tasks of a regular human receptionist such as attending to incoming calls, messages, voicemails and facsimiles. It can also be used to instruct callers on how to contact the person they want to talk immediately. This helps cut the time clients need to stay on the phone when they are looking for someone or if they just want to leave a message. Automated attendants can also be modified to manage the call forwarding services of your organization when no one is around to handle the calls.

Since the auto attendant can forward calls, it is able to ease the flow of communication traffic in times when you are not in your office. This ability of the automated attendant allows you to have a communication system that can permanently transfer and route calls. This lets you receive calls when you are away on a business trip or when you are in vacation. Such feature will always keep you linked to your business communication. All that you would need to do in order for the calls to reach you is to register your mobile phone as a company phone extension. The call forwarding service of automated attendants will be the one to take care of the rest.

Residential contact numbers can also be added as part of your phone extensions. This would enable the auto attendant to direct calls to your home phone number. When customers looking for you dial your main phone number when you are at home, the call forwarding service will transfer the call to the residence contact number that you have registered.

Virtual Phones and Virtual Fax Number

Virtual phones have become quite popular among business nowadays. These phones became a demand for businesses in order for them to cope with the ever changing world of communication. A virtual phone allows you to communicate with your clients even outside of your company. It also has the ability to keep your organization’s communication line open 24/7.

The virtual phone is able to do this with the aid of an automated attendant. It has the same functions of a human receptionist. Its auto attendant service is able to perform its duties without having to rest, enabling your communication to always remain in operation even after your normal business hours. This ensures that all calls will be received and attended to.

This virtual telecommunication system also provides you with a virtual office phone that you can install in any area that you like. It would allow you to create a business expansion in any location without having to create new buildings, offices and departments. Installation of additional phone lines is also not required since the virtual office telephones can be connected as part of your contact number extension.

A virtual telephone will also be able to supply your company with virtual fax numbers. Although you would have to pay more for this type of transaction, the benefits that you would reap will be more than worth the amount that you will pay. A virtual fax number also has identical schematics with the virtual phone. It does not need any room to be housed on or a phone line to be attached in it. Its connection is based on the Internet.

Virtual PBX Speed Dial and Other Quick Ways of Contacting Your Company

One way in which you can speed up your dialing process of your virtual PBX phone system is by using a virtual PBX speed dial. The speed dial service of a virtual PBX phone works in the same way as other traditional speed dial services do. You would have to register a specific contact number and assign it to a certain digit on your phone. After doing this, you would only need to dial on the digit on the phone to automatically dial the number that you have registered.

You would no longer have to contend with dialing all the numbers. Contacting a number with this service is faster because you only need to key in a single digit on your phone. Memorization of a contact number will not be needed anymore. The way in which the numbers are contacted is the same with the phone number forwarding service. The only difference is that phone number forwarding would be employed to help your customers reach the appropriate contact number extension at a quicker time.

The convenience of contacting your company does not end with the telephone. Because of the fact that the virtual PBX phone system uses the Internet as its medium in communication, your customers can also use the help of the Internet to contact your organization. One way of reaching your office through the Internet is via the click to call me feature of virtual PBX. This feature enables your customers to contact your company via an Internet link. Clients will only have to click on a link in your website and they will instantly be dialing your company’s contact numbers.

Unified Messaging From a Virtual PBX Phone System

Purchasing a virtual PBX for your business enables you to have a unified messaging system for your telecommunication. This allows you to integrate several forms of communication modes into a single easy to operate interface. Calls, messages, voicemails and facsimiles can be accessed using only a single communication device. You will no longer have to switch communication modes to be able to view all. This helps you save important business time.

Since all are accessible in a virtual PBX system, you would only need to have this sole communication system. Other telecommunication devices such as fax machine will just be redundant. Your virtual PBX will be able to perform functions of a fax machine. Traditional fax machine would no longer be the equipment that is essential in fax transaction.

All forms of communication transaction will also be monitored well by the virtual PBX system. It is able to do this with its virtual PBX logging service. This service will provide you with a detailed description of every communication deals that have happened in your company. All ingoing and outgoing communication operations are recorded in this logging service. Monitoring of communication transactions has never been this convenient.

The number of possible communication modes that can be viewed and accessed will depend on the capacity and type of agreement you have with your virtual PBX provider. There are some virtual PBX providers that only combine the functions of a phone and Internet. Adding the functions of a fax machine and voicemail will cost you more.

Although it will be more expensive, the price variance between having and not having these two communication modes are not that great. This makes it all the more important to acquire the service of a provider that is able to encompass all communication applications.

Pick Your Own Local Phone Number

Possessing the same local phone number with your clients would be advantageous for your business. Not only would this provide you with cheaper communication charges but it would also give you a local presence with customers that are based on that area. It would be even more advantageous if you can obtain of a local number that is located on another country. This would enable you to establish a business presence outside of your locality. It would also allow you to spread out the range and market clients of your organization.

This ability of getting any local number of your choice can be yours if you purchase a toll free number for your business. The 1 800 numbers are one of its widely recognized prefix digits. It was the first ever toll free number to be created and has already exhausted all of its supply. Even if you could own 1 800 phone numbers for your own, it would not be an original one. It had already been owned by someone else before. But even if this is the case, a 1 8000 number will definitely enable you to have more visibility in the market.

Customers that would see this contact number would perceive of your company as a multinational conglomerate. You can further enhance the visibility of your business phone number by availing of the vanity numbers service. Toll free vanity numbers are composed of alphabets and numerals that you can customize to market your product. A business contact number that uses vanity numbers will also be easier to recall among customers.

Internet Fax for Your Business

Internet faxing is slowly and surely replacing the traditional fax machines as the equipments for forwarding and receiving faxed documents. A growing number of businesses had transferred to employing Internet fax because of the many benefits that comes with its use. On the financial aspect, it is a cheaper form of faxing. It does not need resources such as inks and fax papers. Its installation costs are also inexpensive since the requirements are Internet accessible gadgets and a reliable connection to the Internet.

There will also be no maintenance costs. It already comes with the subscription you have with your Internet fax service provider. All fax upgrades will also be supplied by your provider. It will be up to you if you want to avail of upcoming upgrades or not. Internet fax also has its built in sets of features that separates it from the traditional fax machine. Aside from being able to use the Internet and the email, you will also have the capability to send faxes from virtually anywhere and at anytime.

This Internet fax feature does not have any downtime. This would guarantee that your customers would be able to send facsimiles anytime they want and you would also be able to respond to these faxes regardless of the time or place. Another feature that email fax has is that it is able to provide you with a secure way of fax operation. It allows you to encrypt passwords on faxed documents, guaranteeing that you will be the only one that would have access.

With these features of the email fax service, it is no longer a wonder why it has become the preferred faxing method for all types of business.

Free Incoming Calls with Toll Free Number

The toll free number is just one of the many features and services of a virtual PBX phone system. Toll free numbers give you the ability of being able to provide a free incoming call service for your clients. All calls that are made to your company will be free of charge. Interested customers that call your company will incur no telecommunication charges. This is because your company will be the one that would pay for all the incoming calls.

A contact number such as this will enable you to boost the quantity of your incoming calls. The rise in the number of incoming calls would more than double the number that your company previously receives. This is because prospect customers and other individuals will be enticed by the free call charges. You will no longer have a hard time recruiting new customers. Prospect clients will be calling your company, saving you the trouble of looking for them yourself.

Toll free numbers are non-geographic numbers. This means that they are not connected to any local area code phone number. These numbers can use any area code number. It permits you to select the area code of any location for your business. Even the area code number of places that are halfway around the world can be yours. Any place in the world can be called locally with toll free numbers.

Apart from toll free telephone numbers, your company would also be given with several other telecommunication features by your virtual PBX system. Internet fax, voicemail, automated attendant, call screening, caller ID and call forwarding among many others.

Toll Free Telephone Numbers for Your Business

There are many advantages that a toll free telephone number can provide for your enterprise. Contact number visibility, increase in the number of calls and sales generated from calls are just some of the positive aspects that these numbers will bring for your company. Toll free telephone numbers have their own signature of prefix that separates them from other contact numbers. These set of prefix numbers enable it to be more easily remembered by clients.

Customers are likely to recall toll free phone numbers compared to traditional contact number. Clients who have seen your company’s contact number are less likely to write them on a piece of paper just to memorize them. 1 866 toll free numbers are examples of toll free phone numbers. Having a contact number that starts with a specific set of numbers will also allow you to stand out from the rest of your competition. It allows you to be more visible.

The 1 866 toll free number does not charge the caller for any call that they have made to this number. The expense of the call will be incurred by the owner of the toll free number. Although you would be the one paying for the calls, the costs of the call transaction are cheaper compared to traditional phone systems.

And even if you are the one shouldering the communication costs, you would also experience an increase in the number of new customers. Toll free numbers are exceptional at recruiting new clients for your organization. Interested customers will be enticed to call your company since it will cost them nothing. You will not have to look hard for new recruits because they will be the ones that will be coming to you.

Reduce Call Abandonment with Music on Hold Service

The music on hold service will help you keep clients that are put on hold stay on the line longer. This service is the musical background that your customers would hear when their calls are being transferred to another line. Music on hold helps keep your customers interested and remove the feeling of being ignored. Callers that hear nothing on the other end of the line will feel that they are ignored and might drop the call. They are also more likely to lose interest in the call.

When forwarding a call to another number, callers would normally hear nothing on the phone. The music on hold service will let them hear music while their calls are forwarded. Playing music in the background greatly reduces the instances abandoned calls. Hearing anything is always better comparing to “dead air”. It also keeps callers occupied long enough for the call to connect to the forwarded extension number.

You can also create your own background music for your business. You can even record your own voice together with the music on hold service. This would enable you to add important instructions and notifications. You can use this to inform customers about new product offers, rate charges and other important changes. Providing information to your clients will make them feel important. This would result to them putting more trust in your company.

This outstanding telecommunication service will help minimize scenarios of call abandonment. Music on hold also keeps your customers in the know of any changes that happen within your organization.

Obtain a More Efficient Fax Telecommunication with Faxing on line

Faxing on line has long benefited businesses that have purchased this type of faxing service. It is also called as Internet faxing because it uses the Internet as a gateway for exchanging faxes over long distances. It does not use telephone lines and phone networks in the same way as traditional fax machines. Faxing via the Internet is also more efficient than faxing through telephone lines.

Internet faxing is able to digitalize facsimiles for storage. Even bulk faxes are handled with ease. Every fax that you receive can be filed and stored in your computer. Meanwhile, faxes that are received in a traditional fax machine are likely to be filed in a cabinet or a folder which is susceptible to loss or damage. Accepting of bulk faxes would also be a problem in traditional fax machines.

When processing fax transactions via the Internet fax, you would be using your email. Your email plays a very important role in your fax transaction because it is here where faxes are sent and received. Email to fax and fax to email are the common transactions that happen in an Internet fax service. Forwarding and accepting of facsimiles works in the same way as a standard email transaction. The only difference is that you will be writing fax contact numbers instead of email addresses.

You will also have more mobility in fax telecommunication with the Internet fax service. As long as you have access to your email you will always be able to perform fax operations. And since email can be accessed from virtually anywhere, you can also gain entry to your Internet email fax from any location.

Internet PBX Service

Small and medium businesses will be able to provide their customers with an outstanding communication service at a relatively inexpensive cost by employing the services of an Internet PBX service. This telecommunication system will be able to supply you with uninterrupted flow of communication that is comparable to corporate phone systems used by multinational companies but without the same hefty price. This telecommunication system would enable you to project a conglomerate business image for your company even if your company is just a small business enterprise.

A PBX service that utilizes the power of the Internet is also known as a virtual PBX. It will also have the same advanced communication functionality of a standard corporate phone. Features such as caller ID, call screening, voicemail and automated attendant that are found in corporate phones can also be seen in a virtual PBX communication system. Integration of communication applications such as Internet and fax services will also be another highlight of virtual PBX phone systems.

With an Internet fax service given to your company, you will no longer need the services of a traditional fax machine. Your virtual PBX will take care of all your fax telecommunication needs. Internet fax also provides you with fax broadcasting. This is the ability to send faxes to multiple recipients simultaneously, enabling you to cut your faxing time significantly.

Another telecommunication service that you can derive from a virtual PBX is the toll-free number. These numbers are effective marketing tools that would help you increase your incoming call volumes and also give a rise to the number of your clients.

Business Voice Mail

One way of projecting a professional business image to your customers is by obtaining of a business voice mail service. This telecommunication service can be used to attend to the calls of your customers whenever you are not available to take the calls. It helps you accommodate more calls. You can use this service to answer another call when you are currently on a phone conversation with another client. Juggling of multiple calls is possible with a voice mail service integrated into your communication system.

If you want to avail of a voice mail message service for your company then you can obtain it via purchasing a virtual PBX. The voice mail message is part of the features that you can obtain from a virtual PBX phone system. There will also be other features that the virtual PBX service could provide for your organization that would improve the quality of your company’s telecommunication.

The voice mail service can also be personalized according to your own specifications. This permits you to make a voice mail greeting that is uniquely your own. A customized voice mail message will also help your company stand out from other enterprises that also employ the services of a voice mail service. Changing your voice mail message on a regular basis would remove the chances of having an out-of-date voice mail greeting that might leave a negative impression to your customers.

You can also use the voice mail service to send information to customers, employees, business partners and suppliers. And you can also forward information to all of them simultaneously. This is conceivable with the use of a broadcasting service. You would just simply your voice mail number to disseminate the information to your intended recipients. Using the broadcasting service would enable you to convey message notifications distributed fast.

Business Phone Greeting

An efficient business phone greeting installed in your telecommunication system will allow you to project a big business image to clients and competition alike. When you are unable to attend to a call, phone greetings will be your company’s first communication with a new customer. A good first impression made to your customers will be lasting. This makes it all the more important to have professionally sounding business phone greetings.

First time callers that are attended to by an excellent business telephone greeting will be encouraged to call your company back. This enables you to recruit new customers for your business. And all of this was made possible even without you making any personal conversation with them. All thanks to a professional business telephone greeting. The auto attendant greeting is one example of an outstanding phone greeting that you can employ for your business.

This greeting provided by the automated attendant is far more superior to other traditional greeting systems such as those that can be heard from traditional answering machines. One advantage of the auto attendant’s greeting is that it is able to attend to calls of customers at any time and also has the capability to forward the calls to the appropriate contact numbers.

Regardless of the time, your callers will be able to relay their queries to your company. In return, you will also be able to attend to their concerns at the soonest possible time. The ability of the auto attendant service to work ceaselessly empowers you to have a communication system that is accessible and functional 24 hours a day, 7 days a week.

Cut Fax Transaction Costs with an Internet Fax Service

There is no denying the fact that Internet fax has changed the way businesses operate their fax transactions. It has eliminated the dependence of companies on fax machines and telephone lines for fax operations. The resources that are required in a traditional fax machine are not needed anymore, allowing you to cut on your fax telecommunication expenses. This new method of faxing permits you to send and receive facsimiles using the Internet as a gateway.

Fax documents, files and images that are too detailed or too complex to send via a traditional fax machine can be sent via Internet faxing without any hassles or problems. Sending of faxes to multiple clients simultaneously is also possible with an online fax service. Forwarding of faxes is almost the same as sending an email message. To send fax to several recipients, you would just have to input a comma after every fax number that you type in.

Sending fax in this way lets you save more time. It eliminates the need to manually forward faxes to each and every recipient. It also cuts the costs of your fax transaction since you do not need to stay long on the line to fax the documents or files that you want to send.

Internet faxing also enables you to process fax transactions outside of your office. It even allows you to do fax operations while you are traveling. All that you would need is a reliable Internet connection and a device that can access the Internet. Your fax number stays with you wherever you go. It does not change whether you are currently in another country. Customers will always be able to forward faxes to your fax contact number regardless of your location.

Establish Business Presence with a Virtual Phone Number

A virtual phone number gives you the ability of being able to create a business presence in another area without creating any buildings or installation of telephone lines. This gives small and medium enterprises a chance to expand their areas of business without having to spend much cash. Virtual phone numbers would even allow you to establish a local presence in an area that is located in another country. This feature of virtual phone numbers makes it a highly regarded business number for small and medium businesses.

The best thing about this feature of virtual phone numbers is that you can create virtual presence in multiple geographical locations. This enables you to project a multinational image for your company. You can have several local numbers of different areas. Any local number from New York, Montreal and even Rome can be yours with the aid of virtual phone numbers. It lets you create several site offices in any area of your preference. Spreading out of your business area has never been this simple and inexpensive.

Customers that are based in Montreal that are making calls to your Montreal contact number will feel that your company is located in their locality. Callers in that area will be charged with domestic call charges, further creating the illusion that your company is based on that area even if it’s only a virtual department. By creating a virtual office, virtual phone numbers allows you to attend to callers easily and without creating any expensive communication expenses for your clients.

Keep Your Communication Lines Open with an Auto Attendant

The auto attendant allows you to keep in step with the fast paced world of business communication. It is able to perform its duties without needing any rests or breaks. This enables you to have a communication system that remains open even beyond your business hours. The communication lines of your company will always remain open. Clients will have the luxury of being able to reach your business no matter what time it is.


The automated attendant is the one that manages calls, messages, voicemails and faxes. It is able to manage all of these communication applications efficiently. It also handles the answering services of your telecommunication. It answers calls professionally with customized greeting messages. You can customize the answering service depending on the day or time.

Forwarding of calls, messages, voicemails and facsimiles is also facilitated by the automated attendant. It helps guarantee that the call will be forwarded to the appropriate contact number extension. It also ensures that no calls will be misdirected or misplaced. Any communication application that is unanswered will be forwarded to the voicemail inbox. This process is also handled by the automated attendant.

Calls that are sent to the voicemail inbox can later be played out when you are available to take the call. When a call has been sent to your voicemail inbox, notification messages will be sent to your phone, email and online account. This is part of the message services that the automated attendant provides for your business. This would keep you informed of all the communication transaction that has transpired within your company.