
Your organization will also be supplied with services that enable you to effectively handle your communication system. Call management and a virtual phone log are examples of these services. The call management system has features that would enable you to attend to incoming calls even if you cannot personally attend to them. These features help prevent the instance of losing a customer because of an unattended call. Clients that find their call unattended will feel neglected and lose interest in dealing with your company. Call transfer, call waiting, call whisper, caller display, call hold and click-to-call are making up its features.
A virtual office phone also has call-logging features that would help you gain more control on your business telecommunication. Virtual phone logs help you monitor each and every call, message and fax transaction that has transpired in your organization. Recorded transactions of every communication application will be stored in the virtual phone log. It can also be categorized according to the date of the transaction or name of the company. Reviewing past communication transactions has never been this simple.
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