Unlimited Customer Accessibility with Phone Number Forwarding

Phone number forwarding is an effective way of maintaining constant connection with clients and workers alike. Calls that are made to your office will always be received by your main phone number. It is from here where are these calls will be directed to the proper extension. Your company’s main contact number acts as a landing area for all the incoming calls that you will be receiving. A caller that is looking for a person or department within your company their calls will be transferred to a phone number extension that is associated with the individual or group that they want to talk to.

The telephone forwarding service also has a find-me follow-me phone forwarding feature that enables you to always be accessible to customers whenever and wherever you may be located. The find-me follow-me forwarding feature will be able to route calls to your mobile or home phone number. This would let clients contact you when you are at home or on the road. This forwarding feature gives customers the comfort of being able to relay all of their concerns to the appropriate person. In any case where you cannot personally attend to the call, it will be sent to the voicemail inbox where it will be stored.

Call forwarding is also an extremely valuable tool in keeping your employees connected to your business. Customer calls can even be transferred to contact numbers located in another company site. Employees that work on the field and those that are constantly on the road will be the primary beneficiaries of this forwarding service. The international call forwarding service is an efficient way to manage and communicate with workers in different locations.

No Need for a Fax Software Download

On its nascent stages, the only way that you could avail of an Internet fax service was to perform a fax software download. After downloading the software, you can transform your regular office computer into a fax machine. It will be able to send and receive fax documents. Your computer will be able to process fax documents even if you are transacting with someone who employs a traditional fax machine. Facilitating of fax transactions with a different faxing service is possible because the data will be converted into a format that becomes compatible with your own faxing service. This gives your business a clear edge over those that are employing traditional fax machines.

The use of the Internet makes it possible for you to access and view your faxes from any area. This is another area that you can take advantage of when you have an Internet based faxing service. You do not need to be in your office to send a fax to your customers since you can do it right where you are standing. Although it provided many gains, the cost of downloading fax software proved to be too costly for small and medium businesses to afford. Fortunately for companies with limited resources, this faxing service can presently be gained without the need to download Internet fax software.

You can easily obtain this faxing service nowadays by hiring the services of an Internet fax service provider. This provided small and medium enterprises a way to acquire Internet fax without having to spend much cash. The rise of electronic fax providers give these companies a way to get their hands on a competent and affordable faxing service.

Better and Cheaper Faxing with Fax-To-Email Service

Fax-to-email service is the term used for employing the Internet in transmission and reception of fax documents. This type of faxing service is in line with the current trend in business communication, wherein most exchanges in information is processed using the Internet as a medium. Using this type of faxing service would not only help you keep in step with the trend in business communication but also provide you with several faxing advantages that your company can gain from compared to using traditional fax machines. The primary advantage that Internet based fax service gives to your company is that it is cheaper.

Online faxing, as what it is sometimes called as, is more affordable than traditional fax machines. You will be able to lessen your fax expenses with this faxing service because it does not require much maintenance. You do not have any instrument that you need to constantly monitor unlike traditional fax machines. This is because all of the necessary gadgets for Internet faxing are housed on the premises of your Internet fax service provider. All that is required of you is a gadget that can access the Internet and a competent Internet connection. Traditional faxing materials such as inks, toners and fax papers are not needed in Internet fax. This allows you to further save on your fax expenses.

The most common gadget used for Internet faxing is the computer. This is the reason why this faxing service is also referred to as computer faxing service. Although there are many gadgets available today that can access the Internet, the name computer fax become associated with Internet faxing service because of it was one of the first instruments that businesses used to employ.

Answering System of a Virtual Office Telephone

An anonymous number is another term that some communication experts would refer to a virtual office telephone number. They would call it as anonymous because it does not display the true contact number of the individual or business that owns it. This would enable its owners to protect their privacy in communication. Calls that are made to virtual phone numbers are routed to the proper contact number of the owner. This means that a virtual telephone number is a way for customers to reach your business without actually dialing your real phone number.

Because of its virtual nature, the virtual phone number can be portable. This gives you a wider range in communication compared to having a traditional phone number. In contrast to traditional telephone numbers that stay on a single spot, virtual phone numbers can be accessed and used from any location. Virtual phone numbers always stay with you. This statement holds true even if you would move your business to another location because these numbers are also non-geographical. The flexibility in communication that virtual phones have also affects its answering services. The wider range of virtual numbers also expands the coverage of its virtual telephone answering system.

An expanded virtual phone answering system will enable you to access it from outside of your office. This allows you to check your answering service from time to time no matter where you are. It also permits you to configure and change the settings of your answering system when you are far from your office. This gives you the opportunity to change your virtual telephone answering rules as often as you want, enabling you to have an answering service that can accommodate all incoming calls whether they are made during or beyond your office hours.

Always be Available to Customers with Voicemail Greetings

Voicemail greeting would enable your company to attend to incoming customer messages, calls, voicemails and facsimiles when no one is around to answer them. This capability of voicemail greetings would be very helpful in accommodating customers that contact your business after regular business hours. Aside from this voicemail greetings also empower you to attend to more than one communication application at a single time. This means that even while you are talking to a client on the phone, you can still receive an incoming fax, call or message. This is possible because your communication lines will always be open. It would allow you to receive more communication applications than you ever had.

The ability of voicemail to accept fax documents is known as the voicemail fax service. This service is not only limited to accepting facsimile applications but can also save fax documents for better storage. Facsimiles that are accepted via voicemail greetings can either be stored on the voicemail inbox or your online account. The best thing about the voicemail inbox and the online account is that you can set up one for each employee you have. This would not only give you more room to store fax applications but also provide both security and privacy for your fax documents.

The innovations in telecommunication technology has resulted to the creation of better and improved versions of the voicemail service. Nowadays, you can be able to use voicemail service together with the Internet. This enables you to have a voicemail number that is Internet based. The online voice mail number will enable you to communicate with customers via the Internet and gives you unlimited range in communication.

Affordable Business Toll Free Number

As most of us already know, a business toll free number is a contact number that provides free incoming call service. A customer that makes a call to these numbers will not pay for their calls. The one that will incur the call charges will be the company that owns this type of telephone numbers. Owning toll free phone numbers would certainly enable you to increase the amount of incoming calls that you will be receiving. The aforementioned information are the common knowledge that most of us are aware when talking about toll free numbers, but not everybody sees that these numbers are also affordable.

Customers still identify toll free numbers as costly business phone systems. Although this was true during the early stages of toll free numbers, it is not anymore factual nowadays. The establishment of several toll free service providers has influenced the cost of toll free telephone numbers. It is the competition of these service providers that resulted to lowered expenses of obtaining toll free numbers. The cheaper costs of toll free numbers led to the exhaustion of the original 1 800 prefix of toll free numbers. Currently, companies can obtain different variations of the prefix. 1 888, 1 877 and 1 866 toll free numbers are just some of the newer prefixes created to augment the depleted 1 800 supply.

Most of these prefixes still operate in the same way as the pioneer prefix. Callers will still not pay for any communication charges when they contact your business. The newer variations of toll free numbers also had the same flexibility as the 1 800 number, wherein it can also be virtual. This means that it can be used compatibly with the Internet. This will enable you to own a local virtual number that you can carry with you.

Portability of Business 0845 Phone Number

Being able to communicate with customers from outside of your office is one of the advantages that your company can derive from a business 0845 phone number. You can take this phone number anywhere you go because it is a non-geographic number. This means that it can still be used and contacted by customers regardless of your location. It is unlike traditional contact numbers that are rooted to one spot. Area code restrictions that set a boundary for traditional phone number capabilities will not limit the performance of the 0845 telephone number. This gives you more range in communication than any other traditional contact number could ever provide.

0845 phone numbers will also furnish your company with phone extensions and call transfer services. Both of these features increase your freedom when it comes to the local number portability of your business phone number. It permits you to add your home and cellular phone number as parts of your business phone extension. Calls that are intended for you can be forwarded to any of the phone extension that you have assigned in cases where you are not in your office. Doing this would enable you to stay in touch with your customers whether you are on the road or at home.

The capability of being able to accept and attend to calls of customers from any location and at any time will help your company be perceived as a multinational corporation by both clients and competitors alike. Installing the 0845 phone number in your business telephone system will certainly make things easier for you and your patrons.

Why use a Local Number Search?

Among the first things that you need to do before you would purchase 0800 number is to do a local number search. This will allow you to check out what type of phone numbers you could use to your advantage. A local phone number search is very beneficial when you are a business that wants to establish a business presence that is far from the location of your company. It provides you with useful information on the type of phone numbers that are being used in a particular area.

If a location has piqued your interest and you want to set up your business in that area, you simply lookup a local phone number search to be able to make one that would resemble the local numbers of that place. Choosing your own business contact number is doable with 0800 numbers because they are non-geographic. This is another reason why should consider taking a look at a local telephone number search before making up your mind on what contact number you would be using for your organization. You can either choose local phone numbers within your locality or one that is on another country.

Before making up your mind on the contact number that you would be employing for business, carefully reconsider your choice so that you will have no regrets. This is because the price of the local telephone number will be dependent on the quantity of available numbers and the popularity of its local numbers. After considering the importance of the local phone number search only then will you be ready to buy 0800 numbers.

Keep Callers on the Line with Music On-Hold System

The music on-hold system is a telecommunication service that can be gained from virtual phones. Music on-hold lets you play background music when you would forward calls. This helps you keep your clients stay on the line when you are transferring their calls to another contact number. Customers are more likely to wait on the phone when they hear something from the other end of the line compared to hear nothing. Playing music in the background will give assurance to your callers that their calls are being attended and will not be ignored. Callers that hear nothing on the other end of the line might feel that they are being neglected and have a higher tendency to drop the call.

A call that is dropped or one that is discontinued would bring forth negative effects to your business. It is an indicator of poor customer service. A dropped call will cost you possible business deals and transactions. A caller that has an intention of doing business with your company will be discouraged. As a result, instead of gaining profit from a projected business transaction you will be getting nothing at all. This is how important the virtual phone service that is music on-hold for businesses.

The background noise that customers will be hearing will not only be limited to music. Music on-hold can also play recorded messages that you record yourself. Using music and recorded messages when routing calls to an extension will further lessen the possibility of losing profits and customers. Purchasing of a virtual phone system is one of the cheapest and easiest ways in which you can avail of this excellent telecommunication service. Get one now and save your company from losing out on probable business deals.

Importance of a Call Logging System

The call logging system is a hassle free way of reviewing past communication transactions. It is able to store information of various communication transactions that you have had. Important information such as the type of communication application that has been used will be displayed on the call logging service. Other key data such as the length, date and time of the transaction will also be seen. You can also edit its settings to separate past transmissions using your own category. You can use the type of transaction or the time when it was made. The name of the individual or the company that you have exchanged information with can also be viewed.

Call logging system is an Internet based communication service. This means that you can get your hands on this excellent feature by acquiring an Internet phone service. Because it is connected to the Internet, you will be able to check on all of your communication transactions even when you are not within your company premises. You can easily access the call logging feature from any location as long as you have an Internet capable device and a reliable Internet connection. This feature of call logging not only gives you convenience when you need to review a past transmission but also allows you to modify its settings whenever and wherever you want.

The connection of the call logging system to the Internet allows it to be downloadable. This means that you can produce a hard copy of your past communication transactions. The print out of the data coming from the call logging feature is usually in the format of a Microsoft Excel spreadsheet. This gives you the chance of duplicating copies of all of your information exchanges. Having this Internet phone service will surely make reviewing of past transactions a very easy task.

Eliminate Unwanted Calls with 0845 Numbers

0845 numbers are toll-free phone prefix variation. It is one of the many toll free prefixes that were created after the supply of the initial prefix was depleted. Other toll free prefixes that came about were 0888, 0877, 0866 and 0870 among many others. Like the original toll free prefix, most of the prefixes that were created also provided a free incoming call for callers. Only the 0845 telephone number deviates from this common notion of toll free phone numbers. Instead of incurring all the communication charges when using toll free numbers, the 0845 prefix will bill the call to the calling party.

Although it requires callers to pay for their calls, the 0845 phone number is very much popular in the UK. This is because even if customers have to pay for their calls, its communication fees are still cheaper compared to traditional phone numbers. This is the reason why it has become the most preferred toll free prefix used by companies and individuals operating and residing in that area. It was even more accepted by companies compared to the first 0800 UK prefix. The reason behind charging the call to the calling party is to discourage unwanted callers from contacting your business.

Receiving of unnecessary calls from telemarketers and prank callers was the main problem of other toll free numbers. Its free incoming call service encourages unwanted callers to contact your business because they know that you will be the one paying when they would contact your company. This particular dilemma of toll free phone numbers is not experienced when you would employ a 0845 number for your business phone system.

Digital Telephone Answering System

With the advent of the Internet digital telephone answering system has become the most preferred answering service by most businesses. This is because it is able to produce a far more superior voice quality than its predecessor which is the analog phone answering system. Digital phone answering services were able to eliminate the problems that were associated with the forerunning answering system. Glitches and statics that are usually heard in analog answering systems will never be heard from when you have digital phone answering. As a result, messages that are recorded on your answering service will easily be understood by your callers. They would no longer need to hear the recording twice to be able to comprehend what you want to say.

One example of a communication system that contains this newer breed of answering service is the auto attendant phone. These types of telephones were able to produce high quality of voice recording. Customers would hear the recordings of this answering service will think that they are listening to someone that is talking in front of them. This is how good the voice quality is with a digital phone answering service. Playing top of the line voice recording quality will improve how customers perceive your business. They will see your company as a conglomerate business rather than what it actually is. This type of image projection will significantly help small and medium enterprises.

Although it provides you with outstanding voice quality, you should not put all your hopes on this answering service. You also need to do your part to further improve the image of your company. One way that you can do this is by changing your greetings at least one a month. This is to eliminate the instances of customers being bored by your digital telephone answering because it is always playing the same recording.

The Benefits of Auto Attendant Answering Service

An auto attendant answering service is a telecommunication service that keeps you in tune with the ever-changing world of business communication. It enables you to do away with dedicated phone operators because it can attend to your incoming calls. This lets you reduce the number of personnel you need for your business, allowing you to save on your business expenditures. Moreover, it is able to accommodate incoming calls at all times. This round the clock availability of auto attendants provides customers with limitless access to your organization. Attending to client calls can easily be performed by auto attendants because of the messages that are prerecorded unto these telecommunication services.

These prerecorded messages can also be modified to fit certain business specifications. This gives you the opportunity to record professional business greetings for your company. Having custom telephone greetings will enable you to create greetings that are not only professionally appealing but also unique. You can even choose to employ your own voice when you record your business greetings. Incorporation of a voicemail inbox is also possible when you use an auto attendant service in your business communication. This is where unanswered calls are forwarded and stored. This guarantees that you will never be missing a call since you can easily retrieve calls in the voicemail inbox.

Apart from having changeable greeting settings and compatibility with voicemail inbox, the automated attendants can also route calls to different business phone extensions. This lets you connect multiple company departments. It also has the capacity to forward and transfer calls to company phone extensions that are located on another location. This helps you attain greater range and coverage in communication. With this telecommunication service onboard your business phone system you will be able to provide outstanding customer service and achieve better company reputation.

The Affordability of 1 800 Phone Numbers

1 800 phone numbers are advantageous to have for any type of business because of its affordability. It is also referred to as toll free phone number because it lets clients contact your company for free. It provides multiple telecommunication features and services at a relatively small cost to your business. The telecommunication charges of toll free phone numbers considerably costs less compared to contact numbers supplied by plain old regular telephones. Its communication expenses are lesser because its call fees are not affected by the distance or duration of the call. This feature of the toll free number gives you company a communication system that you can use to communicate with distant customers without paying expensively.

An international call transaction made using a toll free number also has the same cost as a local phone call. This lets you have the whole world as your company’s target market. You are no longer limited to having few customers because you can communicate with anyone from any place. This will greatly expand the reach of your company, giving your organization a global appeal to both existing and prospect patrons. The location of possible customers will no longer be a barrier when you have toll free numbers for business.

Toll free phone numbers will also enable you to always stay connected to your communication system from any area because of its call forwarding service. Customer calls will be received at all times. You can even receive calls from your cellular and home phone number. The call forward service of toll free phone numbers negates any possibility of missing any call.

Superior Communication System with Soft Phone

A soft phone is a type of communication device that has software installed in it. Some people refer to this communication system as the software phone because of the software presence. It is one way in which you can gain VoIP (Voice over Internet Protocol) telecommunication. This permits you to use your computer as a telephone. The software that is installed will execute a program in your computer to enable VoIP conversations. A microphone is where you can input the sound that you want to send and the speakers of your computer will be the one that would receive the calls. Owning this telephone would enable you to communicate with patrons, workers, business colleagues and partners using the Internet.

The software phone will also be able to help your business connect multiple company departments by providing you with a number of business phone extensions. These telephone extensions can also be linked to the personal phone numbers of your employees such as mobile and residential phones. By including these contact numbers to your phone extensions, you give enable your employees to always be available for customers. Transferring of calls and phone forwarding to the right extensions will help customers have their queries and concerns attended to by the right person or department.

The phone extensions provided by a software telephone will also help you project a big business image. When you have multiple phone extensions, customers will assume that you have several departments at your disposal even if you only have a handful of employees manning your company. Another telecommunication advantage that you can gain from software phones is that it also supplies you with a faxing service that is Internet based. This makes software phones far more superior communication systems than any other telephone offered by a traditional phone company.

PC to Phone Call Forwarding Service

The advent of innovation telecommunication has resulted to the creation of PC to phone communication. This communication system lets you use a regular office computer to contact somebody’s telephone. This lets you use your computer as a substitute for a telephone. This type of telecommunication system is not limited to computers. You can also use this with other Internet capable devices. This is because it is an Internet based communication. You would only need a reliable Internet connection to communicate with anyone. Like any other communication system, Internet telephony also provides the same telecommunication services such as call forwarding.

When you forward call using a computer to phone communication, you will be using the Internet as your medium in communication. The Internet is a better medium than telephone wires and networks because they are able to process information much faster. It also does not experience any downtimes. Busy signals will never be encountered when you utilize a PC to phone communication. Customers will always be able to contact your company.

Its call forwarding service is also affordable. The affordability of its call forwarding service is more evident when you transfer a call to a phone number that has a different area code number to that of your own. In a traditional phone, a call that is transferred to a number that does not have the same area code as yours will be expensive. However, in a PC to phone communication it will have the same price. This forward call service of PC to telephone communication lets you communicate with customers at an affordable price regardless of their location.

Benefits of Faxing Via the Internet

Faxing has always been a major determining factor in the success of businesses. It is your company’s way of being able to send and receive important documents without delivering and accepting these personally. In the past, traditional fax machines were the only you can send and accept facsimiles. Although traditional fax machines did indeed helped in facilitating important documents its performance was not really top of the line. There were times that faxes received are hard to read because of ink blotches and smears. There are also instances when the fax paper got stuck in the fax machine. These dilemmas frustrated traditional fax users.

This frustration of traditional fax users and led to the creation of Internet fax service. In an Internet fax service, you will never get a fax paper stuck nor will you be accepting an incomprehensible fax document. This is because a web fax service will not use any fax paper, toner or ink. Every facsimile that you receive will be accepted in your email. This means that you do not need to print out a fax document every time you receive one. You can view fax documents directly on your email. Its usage of the email also solves the problem of storing bulk faxes.

You will no longer have to worry about filing fax documents that you receive since everything can be saved on your email. You can also save important facsimiles on your online account or on your computer for more storage. Internet fax will also give you more flexibility when processing fax transmissions. Unlike traditional fax machines that are only usable in one place, an Internet fax can be employed from any location. The fax number that it provides for your business stays with you. You will always be able to forward and accept a fax from customers because of the portability of Internet fax numbers.

Customer Convenience with 800 Telephone Numbers

Customer convenience and satisfaction are two of the biggest reasons why 800 telephone numbers have been employed by most businesses for their telephone system. It gives your clients the luxury of being able to converse with anyone from your company at any time because it is a communication system that never closes. This type of business availability that 800 toll free phone numbers furnishes for your enterprise is very beneficial when it comes to business calls that are urgent. Clients will no longer have to wait for the next working day in order to relay their messages. This also allows you to provide faster response to any customer concerns that you would receive.

800 telephone numbers also encourages current and probable clients to dial your company number. This is because a call made to an 800 phone number will not cost them anything. The costs of the call will be paid for by your organization. This free call service will motivate your customers to contact you more often. You will find yourself receiving more incoming calls because of this feature from 800 toll free phone numbers. As the number of incoming calls you receive increases, so does your chances of landing a business deal or getting a new recruit for your enterprise.

The comfort that 800 telephone numbers is able to give to customers is not only limited to the abovementioned services. It will also give your company a voicemail inbox. This allows your patrons to leave an important message to your company. Clients can leave what they want to relay to you in any form they want. They can leave a message through a call, voicemail or facsimile. You will not face any problem in accessing any of these communication applications because 800 toll free phone numbers is compatible with all of these.

Things to Consider when you buy a Phone Number

Before you would buy a phone number you must consider several things to ensure that you will be getting your money’s worth. Listed below are just of the guidelines that you can use when choosing a business phone number for your company.

1.) Accessibility – This is the first and foremost factor of a business phone number that you need to keep a close look at. A business phone number that provides unlimited access to callers no matter what time or day it is will bode well for your business. This not only gives your customers convenience in being able to contact you anytime but also sends them a message that their calls are always important to your organization.

2.) Portability – This is another thing that you must secure when looking for a business phone number. If you have a contact number that is portable you will always be able to exchange information with patrons from any location. You will never be worrying about missing a call because your communication system is always with you. One example of a phone number that is portable is the 1 800 number because it is a non-geographic number.

3.) Efficiency – This factor can be measured by the features that the phone number provides and the effect that it has for your company. It does not always mean that a phone number that has more features will be better for your business because the benefits that can be derived from these services will also depend on the nature of your business.

4.) Marketability – This should be always considered when you are looking to make an instant impact and be noticed by clients right away. A phone number that is able to help you with this is the toll free phone number. This type of contact number can provide your business with vanity numbers that you can use to promote your company’s products and services.

The Advantage of Having Unified Communications

Unified communications is the term that is used when you would refer to a communication process that integrates several communication media into a single interface. And as companies are currently living in a business world that utilizes multiple communication media and devices, the unified communication is a great advantage to have. The primary benefit that can be derived from this is that it allows you to do away with various forms of communication instruments. It permits you to facilitate several communication processes with just one system. You will certainly be able to lessen your company’s expenses since you only have one system that you need to maintain.

Communication processes are also done much faster with a unified communication service. This is because you do not have to transfer from one communication gadget to another to handle multiple communication applications. Unified communication service lets you accept and receive calls, messages, voice mails and fax documents. You can use your computer to manage all of these. You do not need the services of an answering machine and a traditional fax machine because the unified communication will provide you with free fax and answering services.

It will also give your company with an inbox that you can employ as storage for communication forms that have been forwarded to your enterprise. Communication forms that are sent to this can be stored in the form of texts or audio format. The type of format that it saves will depend on the nature of the message when it was sent to you. Messages and facsimiles will be saved in the form of texts while voice mail and calls are stored in audio format. This feature of the unified communication service ensures that everything sent to your company will be accepted and stored.

Secure Fax Service

One main problem that businesses normally experience when using traditional fax service is that it does not provide privacy for fax documents. Anybody can be able to view and access the facsimiles that have been sent via traditional fax machines. Fax documents forwarded using traditional fax machines that are left unattended are likely to be read or viewed by other individuals. This is very troublesome when you are dealing with a document that contains confidential information. Fax documents that are received via traditional faxing methods are also printed out. This presents an opportunity for anyone not intended to have a copy of the facsimile to make a copy for their own, leading to further leakage in information.

This typical dilemma in the privacy of faxes that is common with traditional faxing services will not be encountered when you use a fax to email service. Individuals who are not intended to read the fax document will never be able to have access to confidential fax documents. This is because facsimiles are directly sent to your email account. And as we all know, accessing an email would require a password. This would mean that only you and other people who know your email password will be able to have access to the faxes that are sent to you.

This faxing service also does not require that you print a copy since you can instantly save the faxes that have been forwarded to you on your email. As a result, other people cannot duplicate a copy because none exists. You will also be given an online account for extra storage of received fax documents. Like the email, the online account is also password encrypted. This feature of the email fax service further ensures the confidentiality of your company facsimiles.

Make the Most out of Your Money with Virtual PBX Phone Systems

Virtual PBX phone systems are communication systems that would enable you to get optimum telecommunication benefits at just a minimum expense. These telephone systems never give out busy signals, allowing you to always be accessible to customers regardless of the time. It will also furnish your organization with a contact number that you can bring with you. You can take this contact number when you are traveling or when you would go home after your work. A contact number like this will empower you to have a continuous flow of business communication wherever you may be located. The aforementioned features will keep you tied up to your phone system at all times.

The virtual PBX telephone system will also supply your company with virtual PBX call management features to help you gain better control of your communication. The call management feature is loaded with telecommunication services such as automated attendant, excellent call transfer and routing schemes among many others. The automated attendant service can be used to attend and greet your callers when they contact your company. It is also the one that facilitates your call transfer options. It presents callers with a variety of options that they can choose from when they want to transfer their calls. Its call routing schemes can also be changed from time to time to adjust to your company’s current requirements.

Another outstanding service that you can gain from a virtual PBX phone is the call controller. Based on its name, it will let you control the calls that you will be receiving. This feature presents you with all the necessary information about who is calling you before the call would reach your company. The virtual PBX controller will then give you the choice of answering the call or totally rejecting it without the knowledge of the caller.

Fax Through the Internet with PC Fax

The PC fax is a faxing service that lets you transmit and receive facsimile documents using the Internet as your tool. It converts fax data into a digital form that can be transmitted via the Internet. Unlike traditional fax machines that need to scan the documents in order to send them, faxing via the Internet will not require you to manually feed it with a fax document. This enables you to be able to send and accept facsimiles without fax papers, inks and toners. It is also able to send and accept fax documents coming from traditional fax machines, removing any worries about not being able to cater to the needs of customers that still employ the old faxing service.

Faxes that are received via the Internet do not always need to be printed out. It is in your discretion if you want to create a physical copy of the fax document or not. It does not come out instantly in a printed form because it is accepted via the email. Sending of a fax document is also done in your email. The reliance of Internet fax service to the email is the reason why some would also refer to its fax documents as fax emails. Fax documents that are accepted via Internet fax are always produce a better result because they do not encounter ink smears and blotches.

Faxing via the Internet will also enable you to send information to clients and customers much faster. This is because the Internet faxing system has a fax broadcasting feature. This fax service lets you send fax documents to multiple recipients at the same time by simply clicking on one button.

Control Flow of Communication with Auto Attendant

The auto attendant is a remarkable feature of competent business phone systems. It is able to perform the tasks of a regular human receptionist such as attending to incoming calls, messages, voicemails and facsimiles. It can also be used to instruct callers on how to contact the person they want to talk immediately. This helps cut the time clients need to stay on the phone when they are looking for someone or if they just want to leave a message. Automated attendants can also be modified to manage the call forwarding services of your organization when no one is around to handle the calls.

Since the auto attendant can forward calls, it is able to ease the flow of communication traffic in times when you are not in your office. This ability of the automated attendant allows you to have a communication system that can permanently transfer and route calls. This lets you receive calls when you are away on a business trip or when you are in vacation. Such feature will always keep you linked to your business communication. All that you would need to do in order for the calls to reach you is to register your mobile phone as a company phone extension. The call forwarding service of automated attendants will be the one to take care of the rest.

Residential contact numbers can also be added as part of your phone extensions. This would enable the auto attendant to direct calls to your home phone number. When customers looking for you dial your main phone number when you are at home, the call forwarding service will transfer the call to the residence contact number that you have registered.